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Regional Manager 2

2 months ago

Chicago, Illinois, United States The Salvation Army USA Central Territory Full time
Job Title: Regional Manager 2

The Salvation Army USA Central Territory is seeking a highly skilled and experienced Regional Manager 2 to join our team. As a key member of our leadership team, you will be responsible for the overall development, management, operation, and maintenance of our ARC Family Thrift Stores.

Key Responsibilities:
  • Develop and implement business, strategic, and financial plans to support the increasing of net revenue.
  • Conduct sales and productivity analysis, forecast, and initiate appropriate action to achieve strategic and financial goals.
  • Provide KPI evaluations and work with the finance department to create and manage all store budgets.
  • Recruit, interview, recommend for hire, train, and supervise Regional Manager 1 and Store Managers.
  • Oversee the recruitment process for store staffing and ensure stores are sufficiently staffed.
  • Support and develop supervisors and managers as they provide leadership to the rest of the store staff.
  • Ensure compliance with TSA Policies and Procedures for Human Resources at all levels.
  • Coordinate with the Director of Operations/Production Supervisor and/or Expediter needs for stores and work to ensure prompt scheduled deliveries to all stores.
  • Act as level 1 support for the Point of Sales program used in stores and assess, repair, and/or communicate all POS, Network, and Credit Card issues to level 2 POS support.
  • Inspect offers of special donations to determine salability prior to acceptance.
  • Support the implementation of operating policy, including operating hours, banking procedures, vacation schedule, and compliance with store manual and ARC Command directives.
  • Responsible for ensuring store inventory, pricing, and marking of merchandise for stores is within outlined parameters.
  • Work with the Director of Operations in development and implementation of Product Control Procedures preventing shrinkage through theft or spoilage.
  • Oversee the maintaining of Safe From Harm Guidelines in store operations.
  • Work with leadership team and ARC Command to develop marketing strategies and sales.
  • Oversee the implementation of marketing in stores.
  • Oversee the preparation of incident report documentation, ensuring all documentation is accurate and properly filed.
  • Complete regular store inspections, providing feedback and training to ensure that branding standards are met.

We are looking for a highly motivated and experienced professional who can lead our team to success. If you are a results-driven individual with a passion for retail operations and leadership, we encourage you to apply for this exciting opportunity.