New Development Assistant Community Association Manager

4 days ago

Thousand Oaks, California, United States The Management Association, Inc. Full time
Job Summary

We are seeking a highly skilled and motivated New Development Assistant Community Association Manager to join our team at The Management Trust. As a key member of our New Development Team, you will be responsible for providing exceptional management and support services to our clients, including daily operations, regular interaction with Board members and homeowners, and meeting attendance.

Key Responsibilities
  • Assist the New Development Community Manager with administrative tasks, including single-family homes, townhomes, and condominiums.
  • Guide and assist Board members in conducting business using Leadership Management.
  • Provide management services in compliance with the terms of the management contract.
  • Assist Developer Board and homeowners with problem resolution.
  • Provide fiscal management, including reviewing and approving invoices, coordinating tax preparation and reserve study updates, and reviewing completed financial statements for accuracy.
  • Conduct site reviews and provide oversight of related compliance matters.
  • Conduct turnover walks when required.
  • Draft and follow-through completion of punch lists of identified items.
  • Review and submit requests for vendor bids and contracted services.
  • Attend association meetings, including annual, Board, new development launch/kick-off, and turnover.
  • Prepare Board packets, agendas, and calendars in preparation for scheduled and unscheduled meetings.
  • Communicate in-person, telephone, and/or via email to Board members, homeowners, and vendors regarding community business in a timely manner.
  • Maintain current knowledge of governing documents, applicable state statutes, and local ordinances that apply to each assigned community.
  • Understand all aspects of the client's relationship with our Company to ensure success and retention.
  • Demonstrate a positive attitude and ownership mentality.
  • Share after-hours emergency phone duties as directed by your supervisor.
  • Maintain and update defect lists.
Requirements
  • High School Diploma (or equivalent); Associate's Degree preferred.
  • Solid knowledge of Microsoft Outlook, Excel, and Word.
  • Strong leadership abilities and comfort with public speaking.
  • Conflict resolution skills.
  • Ability to meet deadlines and address time-sensitive issues.
  • Superior multi-tasking skills.
  • Excellent written and verbal communication.
  • Ability to provide high-level customer service with astute attention to detail and organization.
  • Must be a team player.
  • Ability to manage workflow amid shifting priorities.
  • Willing to learn Company process and procedures, and learn/use proprietary software.
  • Adaptable and dependable with a solid attendance record.
  • Professional and respectful demeanor with all staff and guests at all times.
Special Requirements
  • Must have reliable transportation to conduct site visits and be available for evenings and occasional weekend meetings.
  • Must have and maintain a valid driver's license, vehicle insurance, and driving record in compliance with Company policy.
Essential Functions
  • Use standard office equipment, including computer, phone, copier/scanner, etc.
  • Be stationary for periods of time.
  • Relocate up to (25) pounds.
  • Travel to and from offsite locations.
Supervises Others?
  • No.
Schedule & Travel
  • Monday-Friday from approx. 8:00 am-5:00 pm.
  • This position may require occasional long hours to meet business needs.

The Management Trust is an Equal Opportunity employer. We celebrate and support diversity.

TMT reserves the right to modify this job description at any time based on business need.

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