Guest Relations Specialist in Luxury Hospitality

2 weeks ago


Los Angeles, California, United States Accor North America Full time
Position Overview

As a Guest Relations Specialist, you will play a crucial role in ensuring that every guest feels welcomed and valued. Your primary responsibility will be to provide exceptional service to both new and returning guests, creating a memorable experience from the moment they arrive.

Key Responsibilities
  • Personalized Service: Greet guests with warmth and attentiveness, setting a positive tone for their stay.
  • Regional Expertise: Share your insights and passion for the local area, enhancing the guest experience with tailored recommendations.
  • Efficient Check-In/Out: Manage the front desk operations smoothly, ensuring a seamless process for all guests.
Why Join Us?

At Accor North America, we pride ourselves on delivering outstanding hospitality. This role allows you to go beyond traditional front desk duties, engaging with guests and making a significant impact on their overall experience.



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