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Customer Service Representative
2 months ago
Job Summary:
We are seeking a highly skilled and customer-focused Cashier to join our team at Thompson Hospitality Corporation. As a Cashier, you will be responsible for providing exceptional customer service, processing transactions accurately, and maintaining a clean and organized workspace.
Key Responsibilities:
- Greet guests warmly and provide menu information to ensure a positive dining experience.
- Accurately process orders and handle transactions, ensuring all payments are completed smoothly.
- Maintain a clean and organized cashier station, including stocking supplies and keeping the area tidy.
- Collaborate with the kitchen and service team to ensure timely and accurate order delivery.
- Uphold food safety and quality standards, following all procedures to guarantee guest satisfaction.
Requirements:
- Excellent customer service skills, with a strong ability to communicate effectively with guests.
- Accuracy and attention to detail when processing transactions and handling cash.
- Familiarity with handling cash and using cash registers or point-of-sale (POS) systems.
- Basic math calculations skills, with the ability to provide correct change and reconcile discrepancies.
What We Offer:
- A dynamic and fast-paced work environment with opportunities for growth and development.
- A competitive benefits package, including health, dental, and vision insurance.
- Paid time off and 401(k) matching.
- Tuition reimbursement and employee referral program.
- Pet insurance and discounts on hotels, travel, tickets, and restaurants.
About Us:
Thompson Hospitality Corporation is a leading provider of hospitality services, with a focus on delivering exceptional customer experiences. We are committed to providing a positive and inclusive work environment, with opportunities for growth and development.
