Customer Service Representative

3 days ago


Wakefield, Michigan, United States Holiday Companies Full time
Job Description

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Customer Service: Greet customers, respond to their inquiries, and resolve any issues in a professional and courteous manner.
  • Cash Handling: Operate a cash register, process transactions, and handle customer payments.
  • Store Maintenance: Maintain a clean and organized store environment, including restocking shelves, sweeping and mopping floors, and taking out the trash.
  • Teamwork: Collaborate with colleagues to achieve sales goals, provide support during peak periods, and participate in team-building activities.

Requirements:

  • High School Diploma or Equivalent: A high school diploma or equivalent is required.
  • Customer Service Experience: Previous customer service experience is preferred, but not required.
  • Communication Skills: Excellent communication and interpersonal skills are essential for this role.
  • Physical Demands: Ability to stand for long periods, lift up to 30 pounds, and bend, stoop, and reach.

What We Offer:

  • Competitive Pay: A competitive hourly rate and opportunities for advancement.
  • Benefits: Medical, vision, and dental insurance, as well as a 401(k) plan with company match.
  • Training and Development: Ongoing training and development opportunities to help you grow in your career.


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