Supportive Living Assistant

2 weeks ago


Wakefield, Michigan, United States Gogebic Medical Care Facility Full time
Position Overview

Salary:

To successfully perform the duties outlined below, candidates must meet the following essential qualifications.

The RESIDENTIAL SUPPORT SPECIALIST is responsible for delivering exceptional customer service while working under the guidance of licensed nursing personnel.

This role involves fostering a positive atmosphere for residents, ensuring their comfort and well-being.

Key Responsibilities:

  1. Collaborate effectively with team members.
  2. Exhibit strong communication skills and promptly address resident inquiries.
  3. Demonstrate organizational abilities, adapting to the evolving needs of residents.
  4. Assess situations accurately and determine when to seek assistance from nursing staff.
  5. Availability to work weekends, holidays, and on-call shifts as required.
  6. Willingness to take on additional shifts or hours when necessary.
  7. Follow instructions diligently.
  8. Maintain a positive demeanor towards elderly residents.
  9. Complete and showcase proficiency in required tasks.
  10. Meet pre-employment screening criteria.

Daily Duties:

  1. Respond promptly to call lights to assess and assist residents' needs.
  2. Adhere to all facility policies and procedures.
  3. Assist in maintaining cleanliness and orderliness in residents' rooms and equipment.
  4. Engage with residents, families, and team members effectively.
  5. Guide residents and families to the appropriate resources for care information.
  6. Document resident information accurately in the electronic medical record (EMR).
  7. Perform various customer service tasks, including making beds, passing linens, and assisting with dining.
  8. Provide one-on-one support for residents to monitor behavior and ensure safety.
  9. Report any accidents or incidents to the nursing staff.
  10. Uphold resident confidentiality and treat all individuals with kindness, dignity, and respect.
  11. Maintain a clean and safe environment, reporting any safety or sanitation violations to a supervisor.
  12. Offer general assistance to the department, including welcoming and aiding residents, visitors, and staff.

All other responsibilities as assigned.

Accountable to the Charge Nurse, Director of Nursing, and/or Nurse Managers.



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