Customer Service Sales Representative

2 weeks ago


Wakefield, United States Arnold Lumber Company Full time
Job Overview

Level
Entry Level

Location
Wakefield, RI

Employment Type
Full-Time

Shift
Daytime

Position Summary

Counter Sales Role

Arnold Lumber Company is a comprehensive lumberyard providing a wide range of building materials, masonry supplies, cabinetry, and a Kitchen & Bath Design Center Showroom with multiple locations.

We are looking for individuals who desire a fulfilling career with opportunities for advancement.

ROLE PURPOSE:

The Counter Sales role involves working collaboratively as part of a team under the guidance of the Profit Center Manager. This entry-level position within the Sales department is crucial for executing operational processes and procedures. Each Counter Sales Associate is expected to foster a team-oriented environment and uphold cleanliness in both the Store and personal workspace.

KEY RESPONSIBILITIES:
  • Manage the Sales Counter, welcoming and assisting customers
  • Handle Order Entry, Sales Transactions, and Quotes
  • Oversee Stocking, Cycle Counting, and Inventory Organization
  • Build relationships with Internal and External Customers, Suppliers, and Departments
  • Deliver exceptional service by greeting and assisting customers in a friendly and helpful manner
  • Execute daily Store Opening, Closing, and Cash Drawer Procedures
  • Provide stock product availability using the POS System
  • Share installation information, product benefits, and available literature
  • Take ownership of entry-level processing for building materials sales, focusing on both telephone and walk-in traffic
  • Maintain customer relations and promote stock product sales across all profit center areas
  • Guide customers to the appropriate team member for quotes and special orders
  • Restock shelves with daily inventory deliveries following established procedures
  • Conduct Cycle Counts as directed by management
  • Keep sales materials, catalogs, and brochures updated
  • Direct customer complaints and concerns to the appropriate management or Customer Service Representative
  • Work towards gaining knowledge of special order and specialty catalogs, both online and printed
ADDITIONAL DUTIES:
  • Ensure the counter is consistently staffed
  • Begin to develop knowledge of all products and merchandise sold in the store
  • Maintain Inventory and cleanliness in your designated work area
  • Learn store and company procedures related to stock, sales, returns, delivery, invoicing, special orders, receiving, and transfers to ensure effective coordination of services to customers
All other responsibilities as assigned, including performing tasks and utilizing skills necessary to complete all assigned duties.

Qualifications

SKILLS AND COMPETENCIES:
  • Self-motivated with the ability to learn independently
  • Proficient in reading, writing, and basic math
  • Computer literate
  • Strong social and verbal communication skills
  • Exceptional customer service abilities
  • Excellent organizational skills
  • Ability to communicate effectively and collaborate with a diverse team
  • Capacity to learn and adapt to updates in computer systems
PHYSICAL DEMANDS & WORK ENVIRONMENT:
  • Ability to lift up to 50 pounds
  • Ability to stand or walk for extended periods
  • Vision capabilities including close, distance, peripheral, color, and depth perception
  • Manual dexterity for fine manipulation tasks
EDUCATION & EXPERIENCE:
  • High School Diploma or GED preferred
  • 1+ years of experience in Customer Service/Sales preferred
  • Basic knowledge of products within the department for promotion and sale
We provide a comprehensive benefits package with flexible options to meet healthcare needs and a robust retirement savings program. Our competitive compensation is based on individual skills and experience.

  • Wakefield, Massachusetts, United States Circle K Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Lead Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and leading a team of sales associates.Key Responsibilities:Provide excellent customer...


  • Wakefield, United States 128 Plumbing, Heating, Cooling & Electric Full time

    Customer Service Representative Available Full-Time Hours Sunday - Thursday About Us: For 30 years, we’ve been providing the highest quality, efficiency and reliability when it comes to serving customers for plumbing, HVAC, and electrical home services. We take pride in having an incredible customer experience team and customer base. The highest level...


  • Wakefield, United States South County Hospital Full time

    Job SummarySouth County Hospital is seeking a highly motivated and detail-oriented individual to join our team as a Telecommunications Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients, families, and healthcare providers.Key Responsibilities:Process all incoming and...

  • Universal Banker

    2 days ago


    Wakefield, United States Berkshire Bank Full time

    Job SummaryBerkshire Bank is seeking a highly motivated and customer-focused Universal Banker to join our team. As a key member of our banking team, you will be responsible for providing exceptional customer service, building relationships, and driving sales growth.Key ResponsibilitiesCustomer ServiceProvide personalized service to customers, addressing...


  • Wakefield, Massachusetts, United States ActionLink Full time

    Job DescriptionOverviewActionLink is seeking a highly motivated and enthusiastic Coffee Sales Representative to join our team. As a Nespresso Brand Ambassador, you will be responsible for delivering exceptional customer experiences and driving sales of our premium line of espresso and coffee machines.Key ResponsibilitiesProvide customers with a comprehensive...


  • Wakefield, United States Amerivet Services LLC Full time

    Customer Service Representative Description: Our CSRs are one of the most valuable staff members at South & Washington County Veterinary Hospital located in Wakefield, Rhode Island. Minutes from the beach and other local favorites, our hospitals remain a prime location to work and build positive relationships. •CSR's pay close attention to detail of our...


  • Wakefield, Massachusetts, United States C-4 Analytics Full time

    Job DescriptionBusiness Development RepresentativeC-4 Analytics is a fast-growing, private, full-service digital marketing company that excels at helping automotive dealerships increase sales, increase market share, and lower cost per acquisition. Our company is committed to developing innovative solutions for every dealer in every market, and to providing...


  • Wakefield, United States South County Hospital Full time

    Provides a variety of customer support services throughout the department. This includes, but is not limited to, retail, office, patient contact, and office duties. Must be a high school graduate or equivalent; possess excellent interpersonal skills; and have computer skills. Demonstrate problem-solving skills; detail-oriented & organized. Location: South...


  • Wakefield, Massachusetts, United States World Travel Holdings Full time

    About the RoleWe are seeking a highly motivated and target-driven individual to join our team as a Cruise Sales Consultant. As a key member of our sales team, you will be responsible for selling cruise holidays to customers, providing exceptional customer service, and meeting sales targets.Key ResponsibilitiesSell cruise holidays to customers over the phone...


  • Wakefield, United States Claris Vision Full time

    The Patient Services Representative greets patients and prepares all the administrative work to prepare patient for their clinic visit including, but not limited to scheduling, insurance verification, collection of fees at time of services, complete Representative, Patient, Customer Experience, Patient Services, Service, Retail, Healthcare


  • Wakefield, Massachusetts, United States Nouria Energy Full time

    Job Summary:We are seeking a highly motivated and customer-focused Part Time Sales Associate to join our team at Nouria Energy. As a Sales Associate, you will play a key role in providing exceptional customer service and driving sales growth in our retail locations.Key Responsibilities:Provide excellent customer service and respond to customer inquiries in a...


  • Wakefield, Massachusetts, United States Mavis Tire Supply Full time

    Job SummaryMavis Tire Supply is seeking highly skilled and motivated Automotive Assistants and Service Managers to join our team. As an Automotive Assistant, you will be responsible for assisting customers with tire selections and under-car repair services, while also ensuring the efficient operation of the repair shop. As a Service Manager, you will be...


  • Wakefield, Massachusetts, United States Blue Square Marketing Ltd Full time

    Applicant PortalJob Details: Retail Customer Experience SpecialistLocation: United KingdomRole Benefits: Performance Related BonusJob DescriptionIf you are passionate about delivering exceptional customer experiences, we have a fantastic opportunity for you to advance your career with a prominent brand.At Blue Square Marketing Ltd, we are a retail marketing...


  • Wakefield, Massachusetts, United States SAH Hospitality LLC Full time

    Job OverviewSAH Hospitality LLC is in search of dedicated Guest Services Representatives.Position Summary:• Available shifts include both morning and evening options. We are looking for individuals who are approachable, collaborative, and excel in providing exceptional service to our guests.Qualifications:• Experience in the hospitality sector or...

  • Sales Administrator

    1 week ago


    Wakefield, United States W.W. Williams Company Full time $25 - $28

    Job DescriptionJob DescriptionSales Administrator - Generator Service Opportunity Summary:We are seeking an enthusiastic Sales Administrator who is responsible for providing clerical, technical, and administrative assistance to the General Sales Manager and the Generator Sales staff. Job Duties: Answers incoming phone calls for the Sales Department, taking...


  • Wakefield, United States VCA Animal Hospitals Full time

    **Veterinary Client Service Representative** VCA Wakefield Animal Hospital located just 20 minutes north of Boston and 20 minutes south of New Hampshire is seeking a client service professional to join our fast-growing AAHA-accredited, 12-doctor general and exotics practice. Our new facility is designed with separate entrances, lobbies, exam rooms, and...


  • Wakefield, United States Institute of Inspection , Cleaning and Restoration Certification Full time

    Benefits: Competitive salary Paid time off PuroClean of Wakefield, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, and other conditions resulting in property damage. We serve Middlesex and Essex counties and provide exceptional property damage remediation...


  • Wakefield, United States Claris Vision Full time

    Job Type Full-timeDescriptionSUMMARY:The Patient Services Representative greets patients and prepares all the administrative work to prepare patient for their clinic visit including, but not limited to scheduling, insurance verification, collection of fees at time of services, complete and accurate documentation in the practice management system, answers...


  • Wakefield, United States South County Hospital Full time

    Position Overview:As a vital member of our healthcare team, the On-call Representatives play a crucial role in managing incoming calls with professionalism and courtesy. Your primary responsibility will be to assist patients, providers, and staff by ensuring that all inquiries are addressed effectively and efficiently. Key Responsibilities: - Respond to all...


  • Wakefield, United States VCA Animal Hospitals Full time

    Veterinary Client Service Representative. VCA Wakefield Animal Hospital located just 20 minutes north of Boston and 20 minutes south of New Hampshire is seeking a client service professional to join our fast-growing AAHA-accredited, 12-doctor gen Client Service, Representative, Service, Animal, Hospital, Client, Animal Care, Retail