Director of Operations

4 days ago


Gulf Breeze, Florida, United States MediaCom Full time
Job Title: Director, Area Operations

Mediacom Communications is seeking a highly skilled and experienced Director, Area Operations to lead our cable system operations in Florida. As a key member of our management team, you will be responsible for ensuring optimum customer satisfaction, system profitability, and smooth operation of the cable system.

Key Responsibilities:
  • Direct the activities of the system's workforce, prepare reports for analyzing operations, identify problems, and recommend corrective solutions.
  • Provide direction and guidance necessary to ensure efficient and cost-effective system operation, within approved operating and capital budgets.
  • Direct marketing and sales activities to ensure maximum subscriber growth, retention, and service.
  • Ensure the delivery of high-quality programming, system clarity, and service to maintain a favorable level of customer satisfaction.
  • Ensure favorable relationships with all communities, residents of the areas served, and public officials to protect the Company's franchises and permit profitable subscriber rates.
  • Supervise employees; administration of EEO policies, hiring and termination practices, and training, development, appraisal, and motivational techniques.
  • Travel to all cable systems under his/her management as needed.
  • Administer fairly all Company policies and procedures, both written and unwritten.
Requirements:
  • Bachelor's degree or equivalent experience.
  • Minimum five years related experience, including some administrative and/or supervisory responsibilities and exposure to marketing, engineering, and accounting.
  • Ability to organize, plan, motivate, and control system's overall performance. Management-oriented with the ability to perform professionally at this level.
  • Up-to-date knowledge of technical developments in the industry.
  • Valid driver's license with satisfactory driving record.
About Mediacom:

Mediacom Communications is a leading provider of cable television, high-speed internet, and phone services. We are committed to delivering exceptional customer service and providing our customers with the best possible experience. Our team is dedicated to innovation, growth, and excellence, and we are seeking talented professionals to join our team.



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