Restaurant General Manager

7 days ago


Grove City, Ohio, United States Frisch's Full time
About the Role

We are seeking a highly skilled and experienced Restaurant General Manager to join our team at Frisch's. As a key member of our leadership team, you will be responsible for driving the success of our restaurant and upholding our vision of being an exceptional place to work, dine, and invest.

Key Responsibilities
  • Cultivate a Culture of Excellence: Foster a culture that prioritizes outstanding customer experiences, ensuring that every guest feels valued and satisfied.
  • Lead with Integrity: Lead by example, demonstrating integrity and fostering growth and development within the team.
  • Provide Clear Direction: Provide clear direction, delegate tasks to management staff, and ensure alignment with company goals.
  • Manage Financial Objectives: Manage financial objectives through forecasting, budgeting, and controlling expenditures and waste.
  • Drive Sales and Customer Counts: Drive sales and customer counts by leading by example in delivering an excellent customer experience.
  • Implement Local Marketing Initiatives: Implement local marketing initiatives and support community involvement.
  • Ensure Customer Satisfaction: Ensure all customer complaints are addressed promptly and satisfactorily.
  • Oversee Compliance: Oversee compliance with health, safety, and security regulations, ensuring corrective actions are taken as necessary.
Qualifications and Skills
  • 1-3 years of management experience or a relevant combination of education and experience.
  • ServSafe Certification preferred or able to obtain certification prior to completion of training.
  • Fluent in English with excellent communication skills, including public speaking.
  • Proficient in training, motivating, evaluating, coaching, delegating, and supervising.
  • Strong ability in math and organizational skills, and to accurately follow recipes.
  • Valid driver's license and reliable transportation.
  • Capable of prioritizing tasks, managing stress, and professionally handling customer concerns.
Physical Demands and Work Environment
  • Significant customer interaction, operation of cooking equipment, and navigating slippery surfaces.
  • Requires prolonged standing, the ability to lift up to 50 lbs., and engage in various physical activities like bending and climbing.
  • Ability to work in different temperatures, including refrigerated areas and around hot or cold foods.


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