Housekeeping Quality Assurance Coordinator

2 weeks ago


Atlanta, Georgia, United States HYATT Hotels Full time
Position Overview

The Housekeeping Quality Assurance Coordinator plays a pivotal role in maintaining the high standards of cleanliness and service within the hotel environment.

Key Responsibilities
  • Inspection of Guest Accommodations: Conduct thorough evaluations of guest rooms and suites to ensure adherence to established cleanliness and presentation standards.
  • Oversight of Laundry Services: Manage and supervise laundry operations to guarantee timely and quality service.
  • Breakfast Operations Management: Oversee breakfast service to ensure a pleasant dining experience for guests.
  • Employee Development: Engage in counseling and interviewing of staff to foster a positive work environment and enhance team performance.
  • Guest Relations: Address and resolve guest inquiries and complaints effectively, ensuring satisfaction.
  • Administrative Duties: Perform general office tasks as required to support the housekeeping department.
Qualifications

Applicants should possess a minimum of 1 year of experience in the hospitality industry, demonstrating strong communication abilities and basic computer proficiency. Previous supervisory experience is highly regarded.

Join us at HYATT Hotels and contribute to creating memorable experiences for our guests through exceptional housekeeping standards.



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