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Customer Support Associate
2 months ago
Position Overview
As a key member of our team at C&L Group, you will play a vital role in delivering exceptional client support. Your primary responsibilities will include:
- Client Interaction: Manage incoming inquiries related to various service aspects of Brokerage accounts.
- Accuracy and Efficiency: Provide responses with a strong emphasis on precision and effectiveness, consistently achieving departmental performance standards.
- Functional Expertise: Offer support in areas such as Brokerage Cash Management products, the Brokerage Online platform, and mobile applications, along with general account and financial inquiries.
- Professionalism: We seek individuals who are dedicated, career-oriented, and committed to delivering World-Class Service.
- Team Collaboration: Contribute positively in a dynamic, team-focused environment.
- Adaptability: Demonstrate the ability to multi-task and swiftly adjust to changes in a bustling financial service setting.
Join us in our mission to provide outstanding service and support to our clients.