Customer Service Technical Support Specialist

2 weeks ago


South Jordan, Utah, United States Cricut Full time

We are seeking highly skilled Customer Service Technical Support Representatives to join our team at Cricut. As a key member of our Member Care team, you will be responsible for providing exceptional customer service and technical support to our customers.

Key Responsibilities:

  • Provide technical support to customers via phone, email, and chat
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with internal teams to resolve complex customer issues
  • Stay up-to-date on product knowledge and technical skills to provide accurate and effective support

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of customer service or technical support experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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