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Customer Service Associate

1 month ago

South Jordan, Utah, United States Russell Tobin Full time
Job Overview

Russell Tobin is seeking a highly skilled and professional Client Support Service Professional to handle incoming phone calls regarding various service inquiries on Morgan Stanley accounts. The ideal candidate will possess excellent communication skills, a high degree of accuracy, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities
  • Respond to client inquiries regarding account management, online services, and mobile apps.
  • Provide accurate and timely support to clients, ensuring a high level of customer satisfaction.
  • Collaborate with internal teams to resolve complex issues and improve service delivery.
  • Stay up-to-date with product knowledge and service offerings to provide expert support.
Requirements
  • Ability to work in a team-oriented environment and adapt to changing priorities.
  • Excellent communication and problem-solving skills.
  • High level of accuracy and attention to detail.
  • Aptitude to multi-task and adjust quickly to change in a busy financial service center.
What We Offer

Russell Tobin offers a dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package.