Customer Support Representative Senior
3 weeks ago
Job Title: Customer Support Representative Senior
As a Customer Support Representative Senior, you will play a vital role in delivering exceptional customer service to our clients. Your primary responsibilities will include handling inbound calls regarding service inquiries, cash management, and account issues.
Responsibilities:
- Handle Inbound Calls: Respond to customer inquiries and resolve issues in a timely and professional manner.
- Deliver High-Quality Service: Provide accurate, efficient, and high-quality service to meet performance standards.
- Collaborate with the Team: Work collaboratively with the team to achieve individual and group goals.
Benefits:
- Medical, dental, and vision insurance
- Supplemental coverage (accident, critical illness, and hospital indemnity)
- 401(k) retirement savings plan
- Life and disability insurance
- Employee Assistance Program (EAP)
- Legal support and assistance
- Discounts on auto, home, and pet insurance, and access to exclusive vendor discounts
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