Program Support Specialist

7 days ago


West Chester, Pennsylvania, United States Virginia Department of Human Resource Management Full time
About the Position

The Virginia Department of State Police is seeking a highly skilled Program Support Technician to join our team in the Criminal Justice Information Services Division at State Police Headquarters in North Chesterfield, Virginia.

The successful candidate will be responsible for performing data entry of Court Disposition Reporting Forms and Notification of Involuntary Admission, as well as ensuring treatment orders include required signatures. Additionally, they will match faxed/mailed records using a tickler file, establish and update mental health records, automate non-computerized criminal history records, and participate in special projects.

About the Agency

We are committed to expanding our diverse team of change makers and innovators. As a member of the VSP family, you will have the opportunity to make a difference by serving every city, county, town, resident, and visitor of the Commonwealth through supporting our vast public safety mission.

Our agency values professionalism and excellence, and we are excited for our future as we continue our journey to become a best-in-class state government agency.

Minimum Qualifications
  • Working knowledge of office practices and procedures and general recordkeeping.
  • Skill in operating computers and using Microsoft Office applications and other automated office equipment.
  • Demonstrated ability to research questionable data by applying established procedures; to archive data and records; to generate required correspondence; to work independently and as a member of a team; to follow oral and written instructions and pay close attention to detail; to effectively communicate in English orally and in writing with individuals at various law enforcement agencies, judicial staff, and the general public; and to respond professionally and efficiently to incoming telephone calls.
  • High School Diploma or GED equivalent.
  • Must be eligible to become Virginia Criminal Information Network (VCIN) certified which requires either United States citizenship or a lawful permanent resident of the United States and eligible for naturalization.
Additional Considerations
  • Experience in reviewing criminal history records and legal documents for discrepancies preferred.


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