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Clinical Support Specialist

2 months ago


West Chester, Pennsylvania, United States Penn Medicine Full time
Job Summary

Penn Medicine is seeking a skilled and compassionate Clinical Support Specialist to join our Emergency Department team. As a key member of our patient-family care team, you will provide exceptional clinical support and customer service to our patients and families.

Responsibilities
  • Provide care and assistance to patients and families, including emotional support and activities of daily living needs such as nutrition, hygiene, and elimination.
  • Collaborate with our interdisciplinary care team to provide patient-family centered care, considering individual preferences, cultural and religious needs, and appropriate growth and development.
  • Process patient care orders and reports accurately and timely, communicating priority orders to the responsible RN or department.
  • Educate patients and families prior to medical examinations and procedures, preparing supplies and equipment as needed.
  • Collect and label specimens, transport patients safely, and maintain a clean and safe environment.
  • Restock supplies, remove outdated items, and perform quality controls on equipment.
Requirements
  • Certified Nurse Aid (CNA) certification
  • Basic Cardiac Life Support (BCLS) certification
  • High School Diploma or equivalent
About Penn Medicine

Penn Medicine is dedicated to providing the highest level of care to our patients, conducting innovative research, and educating future leaders in the field of medicine. We believe that the best care for our patients starts with the best care for our employees, and we offer a comprehensive compensation and benefits program to support our employees' health and well-being.