IT Support Specialist

1 week ago


West Chester, Pennsylvania, United States Beacon Hill Full time
Position Overview:
As an IT Support Specialist, you will be an integral part of our team at Beacon Hill, providing essential support for various associate technologies and business applications.

Key Responsibilities:
  • Assist in managing service desk tickets and provide helpdesk support for both cloud-based and on-premise solutions.
  • Collaborate closely with IT professionals, including project managers, business analysts, software developers, and engineering teams.
  • Initially focus on resolving service desk inquiries, with a transition into the Windows 11 deployment project.
  • Provide imaging support as part of the rollout process.

Qualifications:
  • Minimum of 2 years of experience in desktop support.
  • Proficient in imaging processes for technology rollouts.

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