Program Support Specialist Senior

2 days ago


West Chester, Pennsylvania, United States Virginia Department of Human Resource Management Full time
Job Title: Program Support Tech Senior

At the Virginia Department of Health, we are seeking a highly skilled Program Support Tech Senior to join our team in Chesterfield, Virginia.

Job Summary:

The Program Support Tech Senior will provide technical support to one or more programs, applying policy and procedures to daily finance reporting and accounts billing. This role will serve as an expert contact and information resource for clinical programs/services, performing complex tasks and providing information to promote access to other services.

Key Responsibilities:
  • Independently perform technical office tasks in support of one or more programs
  • Apply policy and procedures to daily finance reporting and accounts billing
  • Serve as an expert contact and information resource for clinical programs/services
  • Perform complex tasks and provide information to promote access to other services
  • Supervise and direct workflow processes, research and process insurance claims, and gather data and collect reports on program activities
Requirements:
  • Working knowledge of medical office procedures, computer and software technology, and customer service
  • Strong interpersonal and communication skills, orally and written
  • Strong organizational skills and experience with software applications and Microsoft Office products
  • Ability to maintain confidentiality and follow established procedures and applicable policies
Preferred Qualifications:
  • Coursework in Medical Terminology
  • Bilingual in English/Spanish
  • Experience using Webvision, Payscan, Avality, and/or other health coverage software
  • Demonstrated experience in financial reporting associated with billing
What We Offer:

The Virginia Department of Health offers a competitive salary, 13 paid holidays, medical, dental, vision, and life insurance, retirement plans, and sick, family/personal, and annual leave.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a veteran or have a disability, we encourage you to apply through the Commonwealth Alternative Hiring Process.



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