Restaurant Operations Manager

1 week ago


Anaheim, California, United States El Pollo Loco Full time

Job Summary:

As a Restaurant Operations Manager at El Pollo Loco, you will be responsible for supervising assigned shifts and providing guidance to crew members in the absence of the General Manager. Your primary objective will be to ensure exceptional guest experiences, maintain cost controls, and contribute to sales and profit goals.

Key Responsibilities:

  • Supervise and train crew members to ensure they meet quality, safety, and cleanliness standards.
  • Complete administrative tasks, including financial and inventory control, scheduling, and logging maintenance.
  • Develop and implement strategies to improve sales and profit growth.
  • Collaborate with the General Manager to achieve business objectives and goals.
  • Build and maintain a positive work environment, promoting a culture of excellence and teamwork.

Requirements:

  • 2-4 years of supervisory experience in a restaurant environment, preferably with a fast-food or quick-service background.
  • Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
  • Basic math and computer skills, with proficiency in Point-of-Sale systems.
  • High school diploma or equivalent (GED) preferred.

Benefits:

  • Competitive hourly rate.
  • Opportunities for career advancement and professional growth.
  • Eligibility for benefits, including medical, dental, and vision insurance.
  • 401(K) plan with match and immediate vesting.
  • Tuition reimbursement program.


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