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Restaurant Operations Manager

2 months ago

Anaheim, California, United States Zankou Chicken Full time

Zankou Chicken is a fast-casual Mediterranean restaurant chain with a strong focus on customer satisfaction and team member development. As a key member of our management team, you will play a crucial role in ensuring the smooth operation of our restaurants.

Key Responsibilities:

• Greet customers in a friendly and timely manner, ensuring a positive dining experience.

• Take customer orders and provide information about our menu.

• Repeat orders to customers and ensure accuracy.

• Maintain a clean and organized dining area, adhering to food safety and sanitation standards.

• Assist with food preparation and presentation, ensuring high-quality dishes are served to customers.

• Manage cash handling and cash register procedures, ensuring accuracy and efficiency.

• Direct team members on shift, providing guidance and support as needed.

• Perform opening and closing duties, including inventory management and scheduling.

• Identify areas for improvement and implement changes to enhance customer satisfaction and team member development.

Requirements:

• Strong communication and interpersonal skills, with the ability to coach and train team members.

• Ability to work in a fast-paced environment, with a focus on customer satisfaction and team member development.

• Basic labor law knowledge, with the ability to comply with regulations.

• Ability to lift up to 50lbs and move around the restaurant during shifts.

Benefits:

• Competitive salary and benefits package.

• Opportunities for growth and development within the company.

• Fun and challenging work environment.