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VP of Franchise Operations

2 months ago

Anaheim, California, United States CKE Full time
Job Summary

We are seeking a highly experienced and skilled VP of Franchise Operations to join our team at CKE. As a key member of our leadership team, you will be responsible for driving the strategic direction of our franchise business, leading high-performing teams, and delivering exceptional results.

Key Responsibilities
  • Franchise Business Leadership
    • Develop and execute strategic plans to drive franchise business growth, profitability, and operational excellence.
    • Lead cross-functional teams to activate strategic initiatives and improve guest, franchisee, and team member experience.
  • Operational Excellence
    • Oversee the implementation of business initiatives to ensure alignment with business value, growth drivers, and consistent practices.
    • Partner with the Restaurant Excellence Team to develop and maintain operating standards.
  • Franchise Support and Development
    • Lead the franchise support team to deliver guest and franchisee value through successful implementation of CKE systems and standards.
    • Oversee the franchisee business review process to drive business results and compliance with brand standards.
  • Leadership and Development
    • Lead high-performance teams by clearly defining strategic purpose, establishing individual performance expectations, and providing continuous feedback and coaching.
    • Partner with Human Resources to ensure the optimal structure for the franchise organization to support business needs.
Qualification Requirements
  • Bachelor's degree in business, food industry management, or a related field.
  • 10+ years of experience managing restaurant or franchise operations at a regional or national level.
  • Proven track record of brand growth, P&L management, restaurant growth, and team building.
  • Demonstrated experience leading multi-unit company and franchise operations delivering continuous operating improvements, franchisee health, and operational compliance.