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Restaurant Operations Manager

2 months ago

Anaheim, California, United States Compass Group Careers Full time
Job Summary

About the Role

We are seeking a highly skilled Restaurant Operations Manager to join our team at Parkside Market/Downtown Disney. As a key member of our operations team, you will be responsible for ensuring that our guests receive exceptional service and that our team members are upholding our hospitality standards.

Key Responsibilities
  • Guest Experience
    • Maintain positive guest relationships through regular feedback and execution of show-quality standards
    • Train and convey brand clarity through menu, wine, and beverage knowledge
  • Team Management
    • Promote a positive work environment through hiring and selection of team members, maximizing productivity and morale through team member engagement, and maintaining appropriate staffing levels per business needs
    • Train and develop team members according to Levy guidelines
  • Financial Management
    • Engage in financial goals of the operation with support from the General Manager
    • Execute required daily reporting in a timely manner
  • Inventory and Safety
    • Execute inventory controls
    • Ensure team members adhere to Levy guidelines as stated in the team member training manual and employee handbook
  • Menu and Service
    • Ensure all menu requirements are executed and guest-specific service requests are fulfilled
    • Ensure all function setups and breakdowns are executed correctly, efficiently, and expeditiously
  • Performance Management
    • Hold team accountable to steps of service to deliver great guest service
    • Use all performance management tools to provide guidance and feedback to team members
  • Communication
    • Conduct regularly scheduled meetings to ensure lines of communication are open between management and team members
Requirements
  • Experience
    • 5+ years of experience in a food and beverage operational position
  • Education
    • Bachelor's degree in Hospitality Management is preferred
  • Skills
    • High level of computer literacy
    • Passion for hospitality, food, and retail
    • Excellent interpersonal and stakeholder management skills
About Levy

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off Plan
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Levy maintains a drug-free workplace.