Senior Membership Manager
3 weeks ago
About the Role:
We are seeking a Senior Membership Manager to join our team at Beacon Hill. As a key member of our team, you will be responsible for managing our membership program, including developing and implementing strategies to increase member engagement and retention.
Key Responsibilities:
- Develop and implement membership strategies to increase engagement and retention
- Manage membership data and reports to inform business decisions
- Provide high-level customer service to members, including responding to inquiries and resolving issues
- Collaborate with internal stakeholders to ensure seamless execution of membership programs
- Stay up-to-date on industry trends and best practices to inform membership strategies
Requirements:
- Bachelor's degree required
- 3+ years of experience in membership management or a related field
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Strong analytical and problem-solving skills
What We Offer:
- Competitive salary range: $90,000 - $95,000 (DOE)
- Annual bonus structure
- Hybrid schedule in our Washington, DC office
- Opportunity to work with a dynamic and growing company
About Beacon Hill:
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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