Route Operations Supervisor

2 weeks ago


Wilmington, North Carolina, United States Maryland & Virginia Milk Producers Full time
PRIMARY RESPONSIBILITIES: Additional tasks may be assigned as necessary.
  • Conducts administrative and practical training for all new route sales representatives in every aspect of their roles.
  • Assesses the performance of current route sales representatives to ensure adherence to company policies and programs.
  • Demonstrates exemplary behavior for route sales representatives through professionalism, punctuality, leadership, and a positive attitude towards the organization and its clients.
  • Maintains an extensive understanding of all routes and customer relationships.
  • Remains updated on all programs, policies, and product modifications related to routes and staff communications.
  • Meets departmental obligations by providing work coverage and administrative notifications during instances of personal illness, vacation, or leave.
  • Supports other departments as required.
REQUIREMENTS

To excel in this position, an individual must effectively fulfill each primary responsibility. The qualifications listed below represent the knowledge, skills, and/or abilities necessary for success. Reasonable accommodations may be made to assist individuals with disabilities in performing essential functions.

EDUCATION and/or EXPERIENCE
  • High School Diploma or equivalent.
  • Class A or B Commercial Driver's License.
  • Familiarity with DOT Standard Regulations.
  • Preferred 3-5 years of experience in route sales.
  • Availability for all shifts, including nights, weekends, and holidays.
PHYSICAL REQUIREMENTS

The physical demands outlined here are representative of those that must be met by an employee to successfully execute the essential functions of this role. Reasonable accommodations may be made to assist individuals with disabilities in performing essential functions.

May involve lifting dairy products weighing up to 50 lbs. occasionally or 25 lbs. frequently. Frequent climbing in and out of trucks/tractor trailers is required. Involves reaching and handling dairy products for customers and office staff, as well as listening to customers for daily orders and instructions.

WORK ENVIRONMENT

May involve delivering and selling dairy products to customers, often in adverse weather conditions, spending over 50% of working hours outdoors. The noise level in the work environment is generally low, with some time spent in an office setting.

Equal Employment Opportunity/M/F/disability/protected veteran status. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or discriminate against employees or applicants for inquiring about, discussing, or disclosing their own pay or the pay of another employee or applicant. However, employees with access to compensation information as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals without access to that information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to provide information. 41 CFR c)
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