Customer Experience Strategist

20 hours ago


GondrecourtleChâteau, Grand Est, United States The Dignify Solutions LLC Full time
About the Role

We are seeking a seasoned professional to join our team at The Dignify Solutions LLC as a Customer Experience Consultant. This is an exciting opportunity to leverage your expertise in customer experience strategy consulting and transformation to drive business growth and success.

Key Responsibilities
  • Business Transformation: Collaborate with our clients to design and implement large-scale business transformation initiatives, focusing on web content, portals, digital marketing, commerce, CRM, and service.
  • Consulting and Advisory: Advise leading global manufacturing clients on CRM, sales, and service processes, providing strategic guidance to drive business outcomes.
  • Domain Expertise: Execute breakthrough domain consulting engagements, supporting the entire sales cycle from business development to proposal development and pre-sales.
  • Technical Guidance: Develop use cases and guide technical teams for POC/solution development, test case designs, and solution certification before handing over to customers.
  • Thought Leadership: Publish thought leadership papers based on advisory work, study of industry and technology trends, and participate in leading industry forums.
  • Technology Expertise: Possess experience working with key technologies such as Adobe, Sitecore, Salesforce, SAP, Pega, Oracle, and MS Dynamics 365 in sales, CRM, marketing, and service areas.
  • Content Management: Have experience in web content management, commerce, CRM, marketing, and service initiatives.
  • Consulting and Transformation: Possess experience in consulting and transformation engagements, with knowledge of various content management, marketing, and CRM technologies.
Requirements
  • 14-20 years of experience in the Automotive/Industrial/Manufacturing industry in customer experience strategy consulting and transformation.
  • Experience working with key technologies in sales, CRM, marketing, and service areas.
  • Strong understanding of business transformation initiatives and customer experience strategy.
  • Excellent communication and advisory skills.
  • Ability to work with cross-functional teams and drive business outcomes.


  • Gondrecourt-le-Château, Grand Est, United States Vivacity Tech Full time

    Position Overview:The Client Success Strategist (CSS) is responsible for nurturing relationships with existing Vivacity customers to enhance retention, satisfaction, and growth. This role demands exceptional relationship management capabilities and a strong technical background.Key Responsibilities:1. Collaborate with educational leaders to assess their...


  • Gondrecourt-le-Château, Grand Est, United States Creative Financial Staffing Full time

    Job SummaryCreative Financial Staffing is seeking a highly skilled Senior Financial Strategist to join our team. As a key member of our finance department, you will play a vital role in supporting our company's growth and success.Key ResponsibilitiesCoordinate and manage the planning cycle, including annual budgeting, quarterly forecasting, and long-range...


  • Gondrecourt-le-Château, Grand Est, United States Ecolab Full time

    Ecolab's Finance division is seeking a Lead Financial Strategist to offer essential support to our North America Corporate Account Sales Team and its leadership. As a vital collaborator and consultant, you will be tasked with showcasing a deep understanding of the Ecolab value proposition while crafting robust strategies aimed at fostering profitable...


  • Gondrecourt-le-Château, Grand Est, United States Boston Scientific Full time

    About the RoleWe are seeking a highly skilled Health Economics Strategist to join our Health Economics and Market Access team at Boston Scientific. As a key member of our team, you will play a critical role in developing and implementing health policy and reimbursement initiatives to support our Electrophysiology business.Key ResponsibilitiesLead health...


  • Gondrecourt-le-Château, Grand Est, United States APi Group Full time

    About APi Group: APi Group is a prominent global provider of specialized business services, focusing on safety and specialty solutions across more than 500 locations worldwide. Our mission is to deliver essential services to a diverse clientele, ensuring safety and compliance across various industries.Our Purpose: At APi Group, we are dedicated to...


  • Gondrecourt-le-Château, Grand Est, United States Thomson Reuters Canada Limited Full time

    About the RoleIn this opportunity as the Customer Experience Analyst, you will:Conduct in-depth analysis of customer feedback and operational data to identify trends and insights that inform business decisions.Support the development and implementation of customer-centric initiatives within Operations and Technology by analyzing data, identifying pain...


  • Gondrecourt-le-Château, Grand Est, United States Dahl Consulting Full time

    Customer Service Representative SpecialistThis role presents an excellent opportunity to contribute to the success of Dahl Consulting as a Customer Service Representative Specialist. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service, resolving customer complaints, and promoting our products and...


  • Gondrecourt-le-Château, Grand Est, United States Enterprise Holdings Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Experience Representative to join our team at Enterprise Holdings. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless rental experience for our customers.Key ResponsibilitiesMeet and greet customers in a professional...


  • Gondrecourt-le-Château, Grand Est, United States Wedding Shoppe, Inc. Full time

    **About Us**Wedding Shoppe, Inc. is a leading provider of wedding attire and services. We are committed to delivering exceptional customer experiences and building long-lasting relationships with our clients.**Job Summary**We are seeking a highly skilled and customer-focused Front Desk Receptionist to join our team. As a Front Desk Receptionist, you will...


  • Gondrecourt-le-Château, Grand Est, United States Christchurch City Council Full time

    **About Us**Christchurch City Council is a leading provider of wellness services, dedicated to delivering exceptional guest experiences. Our team is passionate about creating a unique and memorable experience for our visitors.**Job Summary**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience...


  • Gondrecourt-le-Château, Grand Est, United States Taylor Corporation Full time

    About the Role:Taylor Corporation is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries and resolve...


  • Gondrecourt-le-Château, Grand Est, United States Americold Full time

    Job Summary:Americold is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Respond to all customer inquiries and complaints in a timely and...


  • Gondrecourt-le-Château, Grand Est, United States StretchLab Full time

    StretchLab is a leader in the health and wellness sector, specializing in personalized stretching services. We are currently looking for enthusiastic individuals to fill the role of Sales Associate. This position is ideal for those who are passionate about health and wellness and eager to assist others in enhancing their mobility and flexibility. ROLE...

  • Sales Associate

    5 days ago


    Gondrecourt-le-Château, Grand Est, United States Anthropologie Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Anthropologie. As a Sales Associate, you will play a key role in driving sales and providing an exceptional customer experience.Key ResponsibilitiesCustomer ExperienceDevelop and maintain a deep understanding of our products and services to provide...

  • Assistant Manager

    7 days ago


    Gondrecourt-le-Château, Grand Est, United States Athleta Full time

    Job Summary:Athleta is seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager at Athleta, you will play a key role in driving store sales and delivering results through a customer-centric mindset.Key Responsibilities:Support the development and implementation of strategies to drive store sales and improve...


  • Gondrecourt-le-Château, Grand Est, United States StretchLab Full time

    StretchLab, a leader in personalized stretching services, is looking for enthusiastic individuals to fill the role of Sales Associate. We are in search of energetic, passionate, and sales-driven candidates who are committed to promoting health and wellness. A genuine interest in enhancing mobility and flexibility is essential for this role. As a pioneer in...


  • Gondrecourt-le-Château, Grand Est, United States Tapestry Full time

    Job Title:Assistant Store Leader of Customer Experience and OperationsJob Summary:We are seeking a highly skilled and experienced Assistant Store Leader to join our team at Tapestry. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of sales associates to...


  • Gondrecourt-le-Château, Grand Est, United States ShopHQ Full time

    About J.W. HulmeJ.W. Hulme is a renowned luxury leather goods designer and retailer with a rich heritage dating back to 1905. Our commitment to quality manufacturing, attention to detail, and the use of robust, long-lasting materials has earned us a reputation as a trusted brand in the industry.Job OverviewWe are seeking a highly motivated and...


  • Gondrecourt-le-Château, Grand Est, United States StretchLab Full time

    StretchLab is at the forefront of the wellness industry, specializing in personalized stretching services. We are currently looking for enthusiastic individuals to fill the role of Sales Associate. This position is perfect for those who are passionate about health and wellness and eager to assist others in enhancing their mobility and flexibility. POSITION...


  • Gondrecourt-le-Château, Grand Est, United States Urban Outfitters , Inc. Full time

    About the RoleThis position is located at a retail store and is responsible for driving sales through providing a genuine experience to each customer.Key ResponsibilitiesBrand ExperienceActs as a brand representative reflective of the company valuesInitiates conversation, shares advice and product knowledge to interact with the customer in a personalized...