Customer Experience Ambassador
1 week ago
**About Us**
Christchurch City Council is a leading provider of wellness services, dedicated to delivering exceptional guest experiences. Our team is passionate about creating a unique and memorable experience for our visitors.
**Job Summary**
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our team, you will be responsible for delivering exceptional guest service, ensuring a memorable experience for all visitors.
**Key Responsibilities**
• Demonstrate a high level of customer service, ensuring a positive experience for all guests
• Lead and deliver a high level of guest care, with a focus on exceptional service
• Maintain a clean and safe environment, adhering to high standards of cleanliness and hygiene
• Operate our online booking system, IBIS, with accuracy and efficiency
• Provide excellent communication and interpersonal skills, with the ability to work effectively in a team environment
• Be well-versed in opening and closing procedures, banking, and ticket/retail or membership sales
**Requirements**
• Previous experience in a customer service role, preferably in a similar industry
• Strong attention to detail, with a focus on delivering exceptional service
• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment
• Ability to work a variety of shifts, including weekends and public holidays
**What We Offer**
• Competitive hourly rate of $23.55
• Permanent, part-time position (24 hours per week)
• Opportunities for professional development and growth
• A dynamic and supportive work environment
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