Customer Experience Ambassador

1 week ago


GondrecourtleChâteau, Grand Est, United States Christchurch City Council Full time

**About Us**

Christchurch City Council is a leading provider of wellness services, dedicated to delivering exceptional guest experiences. Our team is passionate about creating a unique and memorable experience for our visitors.

**Job Summary**

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our team, you will be responsible for delivering exceptional guest service, ensuring a memorable experience for all visitors.

**Key Responsibilities**

• Demonstrate a high level of customer service, ensuring a positive experience for all guests

• Lead and deliver a high level of guest care, with a focus on exceptional service

• Maintain a clean and safe environment, adhering to high standards of cleanliness and hygiene

• Operate our online booking system, IBIS, with accuracy and efficiency

• Provide excellent communication and interpersonal skills, with the ability to work effectively in a team environment

• Be well-versed in opening and closing procedures, banking, and ticket/retail or membership sales

**Requirements**

• Previous experience in a customer service role, preferably in a similar industry

• Strong attention to detail, with a focus on delivering exceptional service

• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment

• Ability to work a variety of shifts, including weekends and public holidays

**What We Offer**

• Competitive hourly rate of $23.55

• Permanent, part-time position (24 hours per week)

• Opportunities for professional development and growth

• A dynamic and supportive work environment



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