Employee Benefits Relationship Manager

2 weeks ago

Altamonte Springs, Florida, United States Marsh McLennan Companies Full time

Position Overview:

Employee Health & Benefits Account Executive

Our unique approach.

At Marsh McLennan Agency (MMA), we pride ourselves on fostering an award-winning and inclusive workplace culture that thrives on the dedication of exceptional individuals. Our team, composed of some of the brightest minds in the industry, is committed to delivering impactful and meaningful work every day. Discover how you can contribute to our mission as an Employee Health & Benefits Account Executive.

MMA specializes in providing comprehensive business insurance, employee health & benefits, retirement solutions, and private client insurance to organizations and individuals who seek boundless opportunities. With a presence across North America, we blend the personalized service of a local consultant with the extensive resources of Marsh McLennan, a leading global professional services firm.

Daily Responsibilities:

In your role as an Account Executive on the Employee Health & Benefits team, you will be tasked with managing the service and retention of our middle to large market group benefit accounts. Your responsibilities will include overseeing the renewal process and maintaining regular communication with clients. You will support Producers by gathering essential information for new and renewing groups to submit to the marketing team, manage implementations, intake forms, and review benefits. Staying organized and ensuring that clients' electronic files are current in our document management system will be crucial.

Ideal Candidate Profile:

We are eager to connect with you if your professional background encompasses the following skills:

  • Ability to effectively communicate with clients, carriers, and prospects regarding Employee Health & Benefits coverage options.
  • Provide service to assigned clients and prospective clients.
  • Collaborate with the Producer/Benefit Consultant to gather necessary information for new and renewal accounts and submit this to the Marketing Department.
  • Work closely with the Producer/Benefit Consultant to prepare a comprehensive submission for clients.
  • Assist the Marketing Analyst in the processes for renewal and new business marketing.
  • Coordinate workflows with the Producer/Benefit Consultant and the Department Manager.
  • Oversee implementation, enrollment, and communication processes.
  • Conduct periodic service calls in line with Service Standards.
  • Utilize stewardship and timeline templates to ensure quality service to accounts.
  • Stay informed about new developments and legislation in the Group Benefits sector.
  • Build and maintain positive relationships with clients and carriers.
  • Collaborate with the Producer/Benefit Consultant on additional tasks such as the Stewardship Review Process, Service Timelines, Benefit Audits, and compliance with legislative and HIPAA regulations.

While not mandatory, the following qualifications would be advantageous:

  • Familiarity with Benefit Point, ImageRight, Employee Navigator, and Zywave.
  • A college degree is preferred; or an equivalent combination of education and experience.
  • An active 2-15 license is desirable.

We recognize that there are outstanding candidates who may not meet every requirement. If you feel you are a strong fit, we would be very interested in discussing this opportunity with you.

Benefits Overview:

At MMA, we value the contributions of our colleagues both within and outside our organization. We have cultivated a culture that prioritizes colleague well-being through comprehensive benefit programs and resources, promotes professional and personal growth, and celebrates opportunities for colleagues to engage in fulfilling projects and causes outside of work.

Some of the benefits associated with this role include:

  • Generous time off, including personal and volunteer days.
  • Health Insurance coverage.
  • 401(k) retirement plan.
  • Opportunities for professional development.
  • Flexible hybrid work arrangements.
  • Six weeks of paid parental leave for the birth or adoption of a child.
  • Charitable contribution matching programs.
  • Stock purchase options.

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