Business Development Representative

1 week ago

Nashville, Tennessee, United States T-Mobile Full time
Job Title: Expert, Inbound Virtual Business Sales

At T-Mobile, we're committed to empowering our employees to succeed. Our Total Rewards Package ensures that team members receive a competitive base salary and compensation package, as well as multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.

Job Overview

The Telesales Associates for T-Mobile At Work are responsible for being the voice of our company for thousands of potential business customers. This role requires staying up-to-date on T-Mobile's evolving technology and competitive pricing plans, with the ability to translate this into meaningful customer solutions.

Key Responsibilities
  • Answer inbound sales calls from prospective and/or existing business customers, building rapport by probing for needs and recommending appropriate solutions.
  • Expertly navigate all T-Mobile products and services to right-fit customers, ensuring customer satisfaction and loyalty.
  • Accept orders, close sales, maintain customer records, and complete required documentation.
  • Meet monthly, quarterly, and annual sales objectives based on targeted metrics.
  • Uncover opportunities greater than 20 units and set appointments for outside sales reps, providing all details uncovered for them to close the more complex sale.
  • Complete continuing training to maintain knowledge of products, services, and sales approaches.
Requirements
  • High School Diploma/GED (Required)
  • Less than 2 years Sales experience with quota/in a commissioned environment.
  • Telesales experience
  • Business sales experience
  • Proven sales track record
  • Customer service experience
Preferred Qualifications
  • Communication (Required)
  • Windows (Required)
  • Inside Sales (Preferred)
  • T-Mobile Tools & System Knowledge (Preferred)
  • Customer Service (Preferred)
Benefits

T-Mobile offers a comprehensive benefits package, including medical, dental, and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off, and up to 12 paid holidays. Eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs.

We're committed to creating a diverse and inclusive work environment, where everyone feels valued and empowered to grow. If you're passionate about sales and customer service, and want to be part of a dynamic team, we encourage you to apply.

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