Medical Office Coordinator

2 weeks ago


Russellville, Arkansas, United States Arkansas Urology Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Arkansas Urology. The successful candidate will be responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment.

Key Responsibilities
  1. Front Office Operations
  • Greet patients in a polite and professional manner, providing necessary instructions and direction.
  • Update patient information, collect co-pays, and obtain necessary signatures.
  • Answer phones in a pleasant manner, accommodate customers' needs, and record messages for physicians and nurses.
Scheduling and Coordination
  • Schedule radiology and/or procedures as directed.
  • Prepare appointment schedules to provide physicians with an accurate list of patient workload.
  • Request historical medical records from referring providers or primary care physicians as needed for treatment of the patient.
Administrative Support
  • Maintain adequate levels of office supplies.
  • Address patient questions regarding appointments.
  • Maintain patient confidentiality and comply with HIPAA laws and regulations.
Electronic Medical Records
  • Use the current operating system for Electronic Medical Records, including appointment management and scheduling.
Requirements

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Experience

A High School Diploma or GED and a minimum of one (1) year of customer service, medical office, or related experience and/or training are required. Knowledge of computer and relevant software applications, general administrative and clerical procedures, and working knowledge of healthcare insurance are preferred. BLS certification is preferred.



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