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Front Desk Coordinator

2 months ago

Russellville, Arkansas, United States Saint Mary's Regional Full time

Job Summary:

We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Saint Mary's Regional. As a key member of our administrative staff, you will be responsible for ensuring the smooth operation of our front desk, providing exceptional patient care, and supporting our clinical teams.

Key Responsibilities:

  • Accurately obtain and verify patient demographic and insurance information
  • Complete full registration in our electronic health record system for all patients
  • Schedule and re-schedule patient appointments as needed
  • Manage physician work schedules and ensure timely communication
  • Collect patient payments and process claims in a timely manner
  • Balance cash drawers and maintain accurate financial records
  • Follow up on claims that require corrections and ensure compliance with regulatory requirements
  • Maintain accurate and up-to-date patient records
  • Provide exceptional customer service and respond to patient inquiries in a timely and professional manner

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of experience in a medical office or administrative setting
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in electronic health record systems and Microsoft Office
  • Ability to pass a credit check

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

Equal Opportunity Employer:

Saint Mary's Regional is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees and applicants.