Digital Operations Specialist

3 days ago


Houston, Texas, United States Riverway Business Services Full time
Job Title: Digital Communication Operations Analyst

Riverway Business Services is seeking a highly motivated and detail-oriented Digital Communication Operations Analyst to join our team. As a key member of our operations team, you will be responsible for managing digital communication projects, coordinating with cross-functional teams, and delivering high-quality results.

Key Responsibilities:
  • Manage multiple digital communication projects simultaneously, ensuring timely delivery and high-quality results.
  • Coordinate with internal and external stakeholders to understand project requirements and deliverables.
  • Develop and implement robust processes and database solutions to support new business and operational activities.
  • Monitor vital operational metrics and respond to ensure consistently superior operational performance.
  • Design, implement, and execute User Acceptance Testing scripts to ensure successful launch of new capabilities.
  • Facilitate cross-functional team discussions to develop timelines for retail campaigns, new product development, and project delivery.
Requirements:
  • 7+ years of related experience in an Operations/IT/Project Management/Consulting role required.
  • Experience leading cross-functional team projects from requirements to implementation required.
  • Six months to 2 years of professional experience in the energy market required.
Preferred Qualifications:
  • Bachelor's degree from an accredited college or university is preferred.
Working Conditions:
  • Fast-paced, professional environment.
  • Hybrid working environment: 3 days in the office, 2 remote.
  • Nights, weekends, and holidays may be required as special projects arise.
  • Lifting, bending, sitting, reaching, and standing; manual dexterity may be necessary.
  • Minimal travel when necessary.


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