Strategic Operations Manager

3 weeks ago

Houston, Texas, United States Riverway Business Services Full time
Strategic Operations Manager

**Job Summary:**

We are seeking a highly skilled Strategic Operations Manager to join our team at Riverway Business Services. As a key member of our executive leadership team, you will be responsible for supporting the Office of the COO and driving corporate and operational initiatives forward.

**Key Responsibilities:**

Support the Office of the COO in all corporate and operational initiatives
Manage operational workflows and strategic initiatives under the COO's guidance
Serve as the COO's liaison with executive leadership and external stakeholders, ensuring timely and accurate execution of priorities and decisions
Provide Operations Executive leaders with communication, initiative, project, and process improvement support as warranted to drive execution of company's Operations
Assist with high-level decision-making by providing insights, project updates, and operational status reports to the COO
Oversee the coordination of activities, streamlining executive communications and ensuring operational efficiency

**Project Oversight:**

Lead the execution and oversight of critical corporate and operational projects to meet operations and/or company-wide strategic goals
Ensure that project deliverables align with corporate priorities, providing regular updates to the COO and executive leadership team
Build and govern operations' Project Management Office to implement industry best practices and standardized processes across all project management activities

**Executive Reporting & Management Systems:**

Establish and manage executive reporting and management systems to ensure comprehensive tracking of key performance indicators (KPIs) and project progress
Develop or refine operations team protocols and systems, as needed, that support public company reporting requirements, ensuring compliance with regulatory standards, including SOX (Sarbanes-Oxley Act) compliance, coordination and planning with Finance
Strengthen operations team internal controls and reporting mechanisms to provide accurate, timely, and reliable data for decision-making and enhance transparency across all levels of the organization

**Cross-Functional Coordination:**

Facilitate and manage coordination among executive unit groups, ensuring that all teams are aligned with company goals and objectives
Act as a central point of communication between departments to ensure efficient collaboration and problem-solving

**Board Materials Preparation:**

Develop, refresh, and manage the communications and related materials provided to the board and other presentations for executive meetings
Collaborate with the COO and executive team to ensure that board materials provide a clear, concise, and accurate reflection of the company's strategic direction and progress

**Liaison with Finance and Audit Teams:**

Act as the main communication link between the Operations Team and the Finance and Audit Teams
Balance and prioritize communications and ensure alignment between operational initiatives and financial compliance requirements
Facilitate discussions to resolve any discrepancies, ensure reporting and controls integrity, and maintain alignment with audit guidelines while supporting the company's financial and operational objectives

**Qualifications:**

10+ years of experience in executive role and/or in support of c-suite and related project management; renewable energy, energy and public company experience preferred
Solid business and commercial acumen, with a track record of leading complex corporate and operational projects
Process improvements experience and standup of operational and corporate functions
Strong leadership and organizational skills with experience in building and leading a PMO
Excellent communication and interpersonal skills, with a strong ability to coordinate cross-functional teams
Ability to design, enhance and prepare executive-level reports and board materials. Use of Microsoft tools, such as PowerPoint required
Experience in liaising with finance and audit teams, ensuring effective communication between operations and financial functions

**Education:**

Bachelor's degree in business, finance, engineering, or a related field; master's degree or PMP certification preferred, but not required

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