Front Desk Representative
4 weeks ago
$15.00/HR
As a Front Desk Agent at Hyatt House Richmond-West, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. Your primary responsibilities will include:
Key Responsibilities:- Registering guests and handling room assignments
- Providing information and assistance to guests regarding hotel services, facilities, and local attractions
- Handling guest inquiries and resolving issues in a timely and professional manner
- Maintaining accurate records and performing administrative tasks
- Working effectively in a team environment to ensure seamless guest service
Requirements:
- High School diploma or equivalent required; College coursework in a related field is a plus
- Previous experience in a hotel or related field is preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Basic knowledge of Microsoft Office and hotel software systems
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
About Us:
Hyatt House Richmond-West is a modern and comfortable hotel located in the heart of Richmond, VA. Our hotel offers a range of amenities, including free Wi-Fi, breakfast, outdoor pool, and fitness center. We are committed to providing exceptional guest service and creating a welcoming atmosphere for our guests.
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