Front Desk Representative

6 days ago


Richmond Heights, Virginia, United States Hyatt House Richmond - Short Pump Full time
Job Summary

$15.00/HR

As a Front Desk Agent at Hyatt House Richmond-West, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. Your primary responsibilities will include:

Key Responsibilities:
  • Registering guests and handling room assignments
  • Providing information and assistance to guests regarding hotel services, facilities, and local attractions
  • Handling guest inquiries and resolving issues in a timely and professional manner
  • Maintaining accurate records and performing administrative tasks
  • Working effectively in a team environment to ensure seamless guest service

Requirements:

  • High School diploma or equivalent required; College coursework in a related field is a plus
  • Previous experience in a hotel or related field is preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic knowledge of Microsoft Office and hotel software systems

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

About Us:

Hyatt House Richmond-West is a modern and comfortable hotel located in the heart of Richmond, VA. Our hotel offers a range of amenities, including free Wi-Fi, breakfast, outdoor pool, and fitness center. We are committed to providing exceptional guest service and creating a welcoming atmosphere for our guests.



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