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Resident Care Specialist
2 months ago
Position Title: Resident Care Specialist
Employment Status: Non-exempt
Work Schedule: Various Shifts Available
Reports To: Director of Resident Care Services / Wellness Director
Minimum Qualifications:
- High school diploma or equivalent is preferred.
- Experience in working with seniors in a residential or long-term care environment is also preferred.
- Proficiency in reading, writing, and speaking English is essential for effective communication with residents, families, visitors, and colleagues.
- Ability to perform job responsibilities with or without reasonable accommodations.
- Must be able to pass necessary certifications (e.g., CPR, First Aid, Food Handlers) as mandated by state regulations.
Key Responsibilities:
Resident Support:
- Assist residents with daily living activities such as bathing, dressing, grooming, toileting, eating, transferring, and mobility.
- Engage residents in meaningful conversations and activities while providing personal care assistance.
- Respond promptly to resident needs and requests for care, ensuring assistance is provided as necessary.
- Uphold the rights of residents at all times.
- Support and adhere to all company policies and care philosophies.
- Monitor residents for changes in their physical, emotional, mental, or behavioral conditions, and report any unusual occurrences to a licensed nurse.
- Document any changes in condition or behavior in a timely manner.
- Assist in the dining area during resident meal times.
- Encourage resident participation in scheduled activities and outings, providing assistance as needed.
- Facilitate opportunities for residents to express themselves and enhance their self-esteem through individual or small group interactions.
Housekeeping Duties:
- Make resident beds, empty garbage, and tidy resident rooms daily and as required.
- Change bed linens according to community schedule and as needed due to incontinence.
- Change towels on bath days and as necessary if soiled.
- Assist with resident laundry following shift guidelines.
- Maintain resident clothing and closets in a clean and orderly manner.
- Clean dining room tables and chairs after meals and snacks.
- Notify housekeeping staff of spills and soiled areas; assist with clean-up as needed.
- Straighten common area furniture and decorative items as necessary.
- Assist in cleaning mobility aids and other resident equipment as per community cleaning schedule.
- Participate in dusting, vacuuming, and other housekeeping tasks as assigned.
Additional Responsibilities:
- Attend all required staff meetings and training sessions.
- Exhibit a positive attitude and contribute to a spirit of teamwork and cooperation within the community.
- Answer phones as needed in a courteous manner.
- Promote excellent customer service and positive community relations by treating residents, families, staff, and visitors with respect and friendliness.
- Assist with other duties as assigned.
Working Conditions:
- Must be able to work full-time or part-time as agreed upon, including weekend and holiday rotations.
Physical and Sensory Requirements:
- Medium work – Ability to exert 20-50 pounds of force occasionally, and/or 10-20 pounds of force frequently, and/or up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
- Must be able to see well enough to read and write, and to visually interact with residents, families, and staff.
- Must be able to speak and hear well enough to verbally interact with residents, families, and staff.
