Customer Support Specialist

6 days ago


Madison, Wisconsin, United States Exact Group Full time

Job Title: Customer Support Specialist

About the Role:

We are seeking a highly skilled and motivated Customer Support Specialist to join our team at Exact Group. As a Customer Support Specialist, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and training to customers
  • Collaborate with internal teams to resolve complex customer issues
  • Develop and maintain knowledge of our products and services
  • Continuously improve customer satisfaction and loyalty

Requirements:

  • Bachelor's degree in a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office and customer relationship management software

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

About Us:

Exact Group is a leading provider of business software solutions. We are committed to delivering exceptional customer service and support to our clients. Our team is passionate about helping businesses succeed, and we are looking for like-minded individuals to join our team.

Language: Dutch (nl-NL)



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