Customer Support Specialist
2 weeks ago
About Broadridge
Are you dedicated to providing exceptional customer service and eager to advance your career? Broadridge is on the lookout for a Client Services Representative to become a vital part of our remote workforce. In this position, you will be tasked with ensuring effective communication with our subscribers, facilitating training sessions, and advocating for our digital solutions and services.
Key Responsibilities:
- Manage both incoming and outgoing calls
- Foster and maintain client relationships
- Deliver customer education and assistance
- Oversee troubleshooting and resolution of cases
Required Qualifications:
- Demonstrated experience in customer service
- Bachelor's Degree is preferred
- Proficient in Microsoft Office Suite
- Outstanding communication and organizational abilities
- Capability to collaborate effectively within a team
At Broadridge, we prioritize diversity and inclusion, striving to cultivate a supportive work atmosphere for all team members. We are committed to empowering and celebrating all aspects of diversity within our community.
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