Current jobs related to Technical Support Specialist - Oklahoma City, Oklahoma - Jobot
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Technical Support Specialist
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Technical Support Specialist
4 weeks ago
Oklahoma City, Oklahoma, United States BankOnIT Full timeJob Title: Technical Support SpecialistAt BankOnIT, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, troubleshooting and resolving technical issues, and ensuring that our customers receive the highest level of...
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Technical Support Specialist
4 weeks ago
Oklahoma City, Oklahoma, United States BankOnIT Full timeJob Title: Technical Support SpecialistAt BankOnIT, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, troubleshooting and resolving technical issues, and ensuring that our customers receive the highest level of...
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Technical Support Specialist
1 week ago
Oklahoma City, Oklahoma, United States BankOnIT Full timeJob Summary:BankOnIT is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical software, hardware, and network problem resolution to customer end-users by performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment or in person at a...
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Technical Support Specialist
2 weeks ago
Oklahoma City, Oklahoma, United States University of Oklahoma Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at the University of Oklahoma. As a Technical Support Specialist, you will be responsible for providing technical support to departmental network and computer operations by troubleshooting and resolving issues with IT systems when they arise.Key ResponsibilitiesConfigure...
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Technical Support Specialist
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Oklahoma City, Oklahoma, United States BankOnIT Full timeJob Summary:The Technical Support Specialist will provide technical assistance to end-users with their day-to-day technical issues. This role requires a strong understanding of desktop operating systems, software applications, and PC/Server/Network hardware. The ideal candidate will have at least two years of technical work experience and a strong...
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Technical Support Specialist
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Oklahoma City, Oklahoma, United States CFS Brands Full timeJob Title: Technical Support SpecialistCFS Brands is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch support to our employees with their Windows-based computers and iOS devices.Key Responsibilities:Maintain hardware standards in the CFSB office space,...
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Technical Support Specialist
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Oklahoma City, Oklahoma, United States Integrated Resources, Inc Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Integrated Resources, Inc. This is a fantastic opportunity to work in a dynamic laboratory environment and contribute to the success of our organization.Key ResponsibilitiesProvide technical support to laboratory staff, ensuring the smooth operation of laboratory...
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Technical Support Specialist
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Oklahoma City, Oklahoma, United States Techmate Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Techmate, a pioneering On-Demand, Technical Support SaaS Platform built for the distributed workforce.The ideal candidate will have 5+ years of experience in an enterprise environment using Windows and some Apple/Mac hardware, with a strong background in application...
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Technical Support Specialist
1 month ago
Oklahoma City, Oklahoma, United States University of Oklahoma Full timeJob SummaryThe University of Oklahoma is seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support to our network and computer operations.Key ResponsibilitiesConfigure and install hardware and software systemsPerform diagnostic testing and troubleshooting to...
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Technical Support Specialist
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Technical Support Specialist
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Oklahoma City, Oklahoma, United States Paycom Online Full timeJob SummaryWe are seeking a highly skilled Technical Support Analyst to join our team at Paycom Online. As a Technical Support Analyst, you will be responsible for providing technical assistance to customers and users of our hardware and software, identifying, diagnosing, and resolving technical issues.Key ResponsibilitiesProvide technical support to...
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Technical Support Specialist
1 month ago
Oklahoma City, Oklahoma, United States Oracle Full timeAbout the RoleOracle is seeking a highly skilled Technical Support Analyst to join our team. As a Technical Support Analyst, you will be responsible for providing technical support to our customers and internal stakeholders.Key ResponsibilitiesProvide technical support to customers and internal stakeholders via phone, email, and chat. Troubleshoot and...
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Technical Support Specialist
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Technical Support Specialist
4 weeks ago
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Technical Support Specialist
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Technical Support Specialist
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Oklahoma City, Oklahoma, United States VXI Global Solutions Full timeTechnical Support Advisor Job DescriptionAs a Technical Support Advisor at VXI Global Solutions, you will be the primary point of contact for customers seeking technical assistance with their smartphones, tablets, and computers. Your role will involve providing exceptional customer service, troubleshooting technical issues, and delivering solutions to...
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Technical Support Specialist
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Oklahoma City, Oklahoma, United States Zoom Corporation Full timeAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Zoom Corporation. As a key member of our Technical Support Engineering team, you will play a crucial role in delivering exceptional customer experiences and ensuring the success of our customers with Zoom products and services.ResponsibilitiesProvide timely and...
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Technical Support Specialist
2 weeks ago
Oklahoma City, Oklahoma, United States Dave & Busters Full timeJob Title: Support TechnicianAt Dave & Busters, we're looking for a skilled Support Technician to join our team. As a key member of our maintenance team, you'll be responsible for ensuring the smooth operation of our games, simulators, and technical equipment.Key Responsibilities:Repair and maintain the building's technical equipment, including games and...
Technical Support Specialist
2 months ago
We are seeking a highly skilled and experienced Help Desk Technician to join our dynamic and innovative tech team at Jobot. As a Help Desk Technician, you will be the first point of contact for our customers, providing technical support and ensuring they have the best possible user experience.
Key Responsibilities- Provide first-level contact and problem resolution for all users with hardware, software, and application problems.
- Resolve user-reported problems using available tools and following procedures and policies for the handling of support cases.
- Document all customer interactions and resolutions in the existing case management systems.
- Act as a liaison between customers and internal support staff to assure accurate problem interpretation and maintain communication with customers during the problem resolution process.
- Conduct remote troubleshooting and provide clear instructions to end-users.
- Test alternative pathways until you resolve an issue.
- Direct unresolved issues to the next level of support personnel.
- Follow up with clients to ensure their systems are functional.
- Report customer feedback and potential product requests.
- Help create technical documentation and manuals.
- Proven work experience as a Help Desk Technician or other customer support role for a minimum of 5 years.
- Tech savvy with working knowledge of office automation products, databases, and remote control.
- Good understanding of computer systems, mobile devices, and other tech products.
- Ability to diagnose and resolve basic technical issues.
- Proficiency in English with excellent communication skills.
- Customer-oriented and cool-tempered.
- BSc/BA in IT, Computer Science, or relevant field.
- Professional certification (e.g., CompTIA A+) will be an advantage.
- Experience with Remote Desktop Troubleshooting is a must.
- Ability to work in a fast-paced environment and prioritize work to meet deadlines.
Jobot is a Managed IT Services company that takes pride in helping our clients with their IT needs. We offer a great culture, benefits, and career opportunities. If you are passionate about technology and constantly seeking to learn and improve your skill set, then you are the type of person we are looking for.
