Front Office Coordinator

1 week ago


Rapid City, South Dakota, United States The Rushmore Hotel Full time
Job Overview

We are looking for a dedicated and customer-oriented Guest Services Representative to enhance our front desk operations. As a key member of our team, you will be responsible for welcoming guests, managing their accounts, addressing inquiries, and resolving any issues to ensure a memorable stay.

Compensation:

$14 - $15 hourly

Key Responsibilities:
  • Coordinate with housekeeping to ensure timely readiness of guest accommodations.
  • Welcome guests upon arrival, facilitate check-in and check-out processes, distribute room keys, and securely handle payment information.
  • Manage incoming calls and online reservations, providing detailed information regarding room availability, rates, and hotel amenities.
  • Address and resolve guest complaints with professionalism and efficiency.
  • Maintain accurate records of guest accounts and transactions.
  • Inform guests about accepted payment methods and verify credit card details.
  • Collect essential information from guests during registration, including contact details and stay duration.
  • Provide comprehensive information about hotel services, available rooms, and special offers.
  • Respond promptly to client concerns, ensuring satisfaction and comfort.
  • Confirm group bookings and arrange personalized services for special guests and events.
  • Promote additional hotel services and amenities to enhance guest experience.
Qualifications:
  • High school diploma or equivalent required.
  • Prior experience or familiarity with Microsoft Office and reservation systems is advantageous.
  • Strong customer service, interpersonal, organizational, and time management skills are essential.
  • Preferred: 1 year of experience in a hospitality role such as front desk agent or guest service representative.
  • Ability to handle phone inquiries and manage challenging situations effectively.
  • Experience with hotel reservation software is a plus.
  • Understanding of travel booking platforms is beneficial.
  • Exemplary communication and organizational abilities.
  • A degree in hospitality management is an asset.
About The Rushmore Hotel

Located in a prime area, The Rushmore Hotel caters to travelers who appreciate quality service and comfort. Our establishment is favored by business professionals, tour groups, and adventure seekers alike.


  • Office Coordinator

    4 weeks ago


    Rapid City, South Dakota, United States GenScript Full time

    About GenScriptGenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a...


  • Rapid City, South Dakota, United States Monument Health Full time

    Job SummaryAs a Business Operations Supervisor at Monument Health, you will be responsible for organizing and supervising workload, filling in for staff as required, and implementing and reviewing evaluation procedures. You will also provide instruction and training for staff, and provide cost-effective, high-quality service. Demonstrates and promotes a...


  • Rapid City, South Dakota, United States Office Pride Full time

    Job SummaryOffice Pride is seeking a highly motivated and experienced Evening Lead Custodian to join our team. As a key member of our operations team, you will be responsible for overseeing the cleaning of facilities, training and supporting new employees, and ensuring compliance with Office Pride policies and procedures.Key ResponsibilitiesOversee the...


  • Rapid City, South Dakota, United States Youth & Family Services Full time

    Position OverviewThe Youth & Family Services (YFS) is seeking a dedicated Program Assistant for the HBHS Department. This role is crucial in supporting the operational needs of our programs.Position Details:Employment Type: Full-TimeSupervisor: Home-Based Head Start DirectorWork Hours: Monday to Friday, 40 hours weeklyEssential Qualifications:High School...


  • Rapid City, South Dakota, United States Office Pride Full time

    Compensation and Benefits:Competitive hourly wageDental and vision coverageFlexible working hoursPaid time offOpportunities for training and professional developmentA Lead Custodian is responsible for overseeing and executing all cleaning operations. This role includes managing various projects, delegating tasks, and supervising the daily activities of...


  • Rapid City, South Dakota, United States Mullaly & Mullaly Law Firm Full time

    About the OpportunityMullaly & Mullaly Law Firm, a reputable immigration law firm in New Jersey, seeks a skilled administrative professional to support our team. We are looking for an individual with a strong work ethic and attention to detail.Responsibilities:Greet and receive visitors in a professional manner.Manage incoming and outgoing correspondence and...


  • Rapid City, South Dakota, United States GenScript Full time

    Job OverviewAbout GenScriptGenScript Biotech Corporation is a prominent global biotechnology organization, established in 2002, with a significant presence across North America, Europe, Greater China, and Asia Pacific. Our operations span four key sectors, leveraging our leading gene synthesis technology, including roles as a Life Science Contract Research...


  • Rapid City, South Dakota, United States Monument Health Full time

    Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Rapid City, SD USA Department CCI Administration Scheduled Weekly Hours 40 Starting Pay Rate Range $ $18.87 (Determined by the knowledge, skills, and experience of...


  • Big Stone City, South Dakota, United States Big Stone Therapies Inc Full time

    Become a Key Member of Our Administrative Team Big Stone Therapies is on the lookout for a dedicated Human Resources Office Coordinator to enhance our Administrative Team. This role is integral to our operations and will involve a variety of essential functions. Position Overview: This is a full-time role, offering a structured schedule of 40 hours per week,...


  • Rapid City, South Dakota, United States A-OX Welding Supply Co. Inc. Full time

    Job SummaryWe are seeking a highly skilled Administrative Assistant to join our team at A&B Welding Supply Co. Inc. in Rapid City, SD.The successful candidate will provide administrative support to our management team, ensuring the smooth operation of our office activities and operations.Key Responsibilities:Provide administrative support to the management...


  • Rapid City, South Dakota, United States Pennington County Sheriff's Office Full time

    Join the Team at Pennington County Sheriff's OfficeThe Pennington County Sheriff's Office is seeking dedicated Licensed Addiction Counselors to provide essential support at our Care Campus.As a Licensed Addiction Counselor, you will offer therapeutic services to individuals and families facing challenges related to substance use disorders. Your role will...


  • Rapid City, South Dakota, United States Pennington County Sheriff's Office Full time

    Join the Team at Pennington County Sheriff's OfficeThe Pennington County Sheriff's Office is seeking dedicated Licensed Addiction Counselors to provide essential support at our Care Campus.As a Licensed Addiction Counselor, you will deliver vital counseling services to individuals and families facing challenges related to substance use disorders. Your role...


  • Rapid City, South Dakota, United States Rapid City Holiday Inn Express Full time

    Position Overview: We are seeking a friendly and professional Guest Services Coordinator to oversee all facets of guest accommodations at our establishment. Your role will involve greeting incoming guests, issuing room keys, managing bookings, and providing comprehensive information regarding our facilities, pricing, and services. Employee Benefits...


  • Rapid City, South Dakota, United States Great Plains Tribal Leaders Health Board Inc Full time

    Job OverviewPosition Title: Administrative AssistantReporting To: Senior Director of Patient ServicesRole Summary:This role is pivotal in delivering comprehensive administrative support to executives and facilitating the organization of external events. Under the guidance of the Executive Affairs Coordinator, the Administrative Assistant will manage...


  • Rapid City, South Dakota, United States LHH Recruitment Solutions Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Registration Coordinator to join our team at LHH Recruitment Solutions. This role is critical to ensuring the smooth operation of our medical office and delivering exceptional service to our patients, colleagues, and referral sources.Key ResponsibilitiesPatient Check-In & Check-Out:Answer...


  • Rapid City, South Dakota, United States River City Roofing of South Dakota Full time

    Job OverviewLocation Requirement: Applicants must be willing to relocate or commute.At River City Roofing of South Dakota, we are seeking a dedicated Project Manager for our Roofing Division. This role offers a competitive salary structure along with additional incentives based on net profit splits for eligible projects. As a Project Manager, you will be...


  • Rapid City, South Dakota, United States South Dakota Board of Regents Full time

    **Job Summary**Black Hills State University, a member of the South Dakota Board of Regents, is seeking a highly organized and detail-oriented Administrative Assistant to support the Rapid City operation. As the main receptionist, you will be the first point of contact for visitors, phone calls, and correspondence.**Key Responsibilities:**Provide exceptional...


  • Rapid City, South Dakota, United States AEG Full time

    Entry-Level Partnership Activation CoordinatorThe AEG organization is seeking a highly motivated and detail-oriented individual to join our team as an Entry-Level Partnership Activation Coordinator. This role is perfect for someone who is eager to start a career in sports management and partnership activation.Key Responsibilities:Support Business...


  • Rapid City, South Dakota, United States Youth & Family Services Full time

    Position Title: Educational Support Specialist/Logistics CoordinatorYouth & Family Services (YFS) is actively looking for a dedicated Full-Time Educational Support Specialist/Logistics Coordinator to become part of the RCHS team.Work Schedule:Work Days: Monday through FridayHours/Week: 40Benefits: YFS provides a robust benefits package that includes medical,...


  • Rapid City, South Dakota, United States Compass Group, North America Full time

    Job SummaryWe are seeking a highly skilled and experienced Environmental Services Operations Manager to join our team at Compass Group, North America. As a key member of our Housekeeping Department, you will be responsible for directing and overseeing the operational needs of our facilities.Key Responsibilities:Establish and Maintain Standards: Develop and...