Catering Operations Supervisor
2 weeks ago
Position Title: Catering Operations Manager
Compensation: $80,000 - $84,000
Reporting Structure:
Additional Compensation:
Join Compass Group, a leader in the catering and dining industry, renowned for providing exceptional service to prestigious venues and organizations.
Role SummaryThe Catering Operations Manager is responsible for overseeing the successful planning and execution of both on-site and off-site events. This role requires a keen eye for detail, outstanding communication abilities, and the capacity to manage multiple projects concurrently. The manager will ensure effective dissemination of information to all relevant parties, including internal teams, clients, and vendors. Strong client interaction skills, along with marketing and presentation expertise, are essential.
Key Responsibilities:- Engage with clients to define event scope, expectations, settings, menus, and entertainment options while adhering to budget constraints.
- Collaborate with clients and culinary teams to design tailored menus.
- Negotiate contracts with various vendors.
- Oversee the Event Manager to ensure events are executed according to established guidelines.
- Recruit, interview, and train both permanent and temporary staff.
- Lead and inspire the catering team to achieve excellence.
- Develop staff and event schedules.
- Maintain precise financial and administrative documentation.
- Act as a liaison among Sales Catering Managers, Chefs, Staffing, and Clients to facilitate event planning.
- Evaluate contract requirements and ensure service satisfaction.
- Conduct final assessments of catering events to verify compliance with quality standards.
- Address customer inquiries and ensure prompt payment collection.
- Proven leadership in managing teams and events within the hospitality sector.
- Exceptional organizational and time management skills.
- Ability to work autonomously with minimal supervision.
- Strong verbal and written communication skills for effective interaction with clients and management.
- Adaptability to changing demands and environments.
- Experience in budgeting, financial reporting, and sales forecasting.
- Proficient problem-solving skills in a dynamic setting.
- Strong negotiation capabilities.
- Ability to build credibility with culinary professionals.
- Experience in human resources, including recruitment and training.
- 3-5 years of experience in hospitality management, preferably in catering.
- Focus on client service and business development.
Compass Group is an equal opportunity employer, committed to fair treatment for all applicants and associates.
Qualified candidates must be able to perform essential functions of this position satisfactorily, with or without reasonable accommodation.
Compass Group maintains a drug-free workplace.
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