Catering Operations Manager

7 days ago


Philadelphia, Pennsylvania, United States Compass Group USA Full time

Job Summary:

Catering Operations Manager coordinates catering staff schedules to ensure all functions are delivered, served, and cleared in a timely fashion. Prepares and serves food at scheduled functions under the supervision of the Catering Director. May drive a truck to deliver food and beverages to catered functions.

Key Responsibilities:

  • Determines workload requirements from catering orders.
  • Meets with function group leaders to discuss setup arrangements; addresses last-minute changes and resolves problems.
  • Interacts with customers and resolves complaints in a service-oriented manner.
  • Demonstrates complete understanding of menu items.
  • Instructs staff on work expectations for catered functions.
  • Helps staff set up rooms to desired specifications.
  • Assembles and delivers food and supplies to scheduled locations.
  • Serves food and beverages to guests.
  • Returns food, beverages, serving equipment, and utensils to catering facility.
  • Ensures proper presentation, portion control, and maintenance of serving temperatures; follows HACCP standards.
  • Maintains sanitation and orderliness of all equipment, supplies, and utensils.
  • Ensures proper food preparation by following approved recipes and production standards.

Requirements:

  • A valid driver's license may be required.
  • Must possess or able to obtain a valid food handler's permit and/or alcohol servers permit where required by state law.


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