Reception Coordinator
1 week ago
Position Summary: Dental Dreams LLC is seeking dedicated Dental Receptionists to enhance our exceptional team. This role is integral to managing appointment scheduling, supporting operational objectives, and delivering outstanding customer service. It serves as an entry-level opportunity to gain insights into the dental healthcare sector, with potential career progression to roles such as Lead Front Desk, Dental Assistant, and Office Manager.
About Us: At Dental Dreams LLC, we are a vibrant and expanding organization with locations across multiple states. Our commitment is to offer top-notch dental services in state-of-the-art facilities. We prioritize hiring skilled professionals who are passionate about providing excellent patient care. Our goal is to empower our employees with career opportunities that positively impact their lives and the communities we serve.
Employee Benefits:
- Competitive salary
- Opportunities for career advancement
- Professional training and development
- Comprehensive benefits package, including:
- Medical and Vision Insurance
- Complimentary dental services at our facilities
- Paid Time Off (PTO)
- 401K retirement plan
Key Responsibilities:
- Deliver exceptional customer service consistently
- Collaborate effectively with team members, emphasizing communication
- Manage patient appointment scheduling to meet monthly and daily targets
- Handle phone inquiries and confirm appointments
- Welcome and check-in patients professionally
- Accurately verify dental insurance benefits
- Maintain detailed patient records in a dynamic environment
- Process payments, including co-payments and deductibles
- Prepare and submit insurance claims and pre-authorizations
- Retrieve patient charts for upcoming appointments as needed
- Ensure a clean and professional office atmosphere
- Assist in presenting and explaining treatment plans
Qualifications:
- Bilingual (Spanish) preferred
- Experience in customer service
- Familiarity with Dentrix and/or Eaglesoft software
Dental Dreams LLC is an Equal Employment Opportunity employer dedicated to fostering an inclusive and diverse workplace. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other status protected by law.
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