Client Onboarding Specialist

2 weeks ago


Las Vegas, Nevada, United States Libra Solutions Full time
Job Overview

We are looking for a meticulous and client-oriented Client Onboarding and Implementation Manager to facilitate a seamless onboarding process for our new healthcare provider clients. In this position, you will act as the main point of contact for clients from the initial agreement to the successful launch of services, providing expert assistance and support throughout the entire journey.


Key Responsibilities:
  • Oversee the comprehensive onboarding process for new clients, including project scheduling, resource allocation, and execution of implementation activities.
  • Conduct in-depth discovery sessions with clients to assess their operational needs and specifications.
  • Collaborate with various internal departments (such as Sales, Operations, and Support) to synchronize resources and deliverables during the implementation phase.
  • Facilitate training sessions and workshops to empower clients in utilizing our platform effectively.
  • Proactively identify and address any challenges or obstacles that may occur during the onboarding process.
  • Serve as a trusted consultant to clients, providing best practices and recommendations based on industry insights and product knowledge.
  • Ensure a smooth transition to the Customer Success team upon the successful conclusion of the onboarding process.
Required Qualifications:
  • Bachelor's degree in Business Administration, Information Technology, or a related discipline (or equivalent professional experience).
  • A minimum of 3 years of demonstrated experience in client onboarding, project management, or implementation management within the healthcare revenue cycle, technology, or a comparable sector.
  • Excellent communication skills, capable of conveying complex technical information to non-technical stakeholders.
  • Outstanding organizational abilities and attention to detail.
  • Ability to operate both independently and collaboratively in a dynamic work environment.
  • Familiarity with CRM software and project management tools (e.g., Salesforce, JIRA, etc.).
Preferred Skills:
  • Experience in legal, personal injury, financial services, and/or healthcare sectors.
  • Proficiency with project management tools such as Smartsheet, Excel, and other Microsoft Office applications.
Why Work With Us:
  • Engage with innovative technology and forward-thinking solutions.
  • Be part of a collaborative and inclusive corporate culture.
  • Access to career advancement and professional development opportunities.
  • Enjoy a competitive salary and comprehensive benefits package.
About Libra Solutions:

At Libra Solutions, we strive to alleviate the challenges posed by slow-moving legal processes. By integrating technological innovation with financial strength, we enhance cumbersome workflows and remove financial barriers for our clients. Our mission is to make healthcare more accessible, and we are proud to support this goal through our various platforms.

We maintain relationships with over 40,000 attorneys and 7,000 healthcare providers nationwide, positioning us as leaders in medical lien, inheritance, and pre-settlement funding and servicing.



  • Las Vegas, Nevada, United States Libra Solutions Full time

    Job OverviewWe are looking for a meticulous and client-oriented Client Onboarding and Implementation Manager. In this position, you will oversee the onboarding journey for new healthcare provider clients, ensuring a seamless transition from contract signing to operational launch. You will be the main contact for clients, providing expert assistance and...


  • Las Vegas, Nevada, United States Libra Solutions Full time

    Job OverviewWe are looking for a meticulous and client-oriented Client Onboarding and Implementation Manager. In this role, you will be instrumental in facilitating a seamless onboarding journey for new healthcare provider clients. You will act as the main liaison for clients from the initial agreement to the operational launch, providing expert advice and...


  • Las Vegas, Nevada, United States PrideStaff - Las Vegas Full time

    Job OverviewPosition Title: Client Engagement SpecialistLocation: RemoteCompensation: $22/hrEmployment Type: Direct HireAbout the Role:Our organization is in search of Client Engagement Specialists who will serve as the initial point of contact for clients interested in our offerings. The ideal candidate should have a background in sales and possess strong...


  • Las Vegas, Nevada, United States The Matian Firm, APC Full time

    Job Description**About the Role**The Matian Firm, APC is seeking an experienced Senior Client Acquisition Specialist to join our team. As a key member of our business development team, you will be responsible for identifying and acquiring new clients for our law firm.Key Responsibilities:Client Screening and Acquisition: Screen potential clients, establish...


  • Las Vegas, Nevada, United States Jampack Full time

    About JampackJampack is a leading provider of unique and memorable experiences for event-goers. We partner with event producers to curate exclusive in-event experiences that cater to every desire. Our proprietary technology and partner integrations allow us to bundle those once-in-a-lifetime experiences at the best rate available, all within a single...


  • Las Vegas, Nevada, United States Jampack Full time

    About JampackJampack is dedicated to delivering extraordinary and unforgettable experiences tailored to the needs of every event attendee. The company collaborates with event organizers across various sectors, including music festivals, sports events, and conferences, to create exclusive in-event experiences that are only accessible through Jampack's...


  • Las Vegas, Nevada, United States Life Trans, Inc Full time

    Key Responsibilities of a Client Support Specialist Handle incoming inquiriesArrange transportation services for clientsConfirm insurance eligibilityClient Support Specialist Job Overview We are seeking a knowledgeable and dedicated client support specialist who consistently demonstrates high performance and contributes to the overall quality of our client...


  • Las Vegas, Nevada, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN Labor and Delivery SpecialistHealthEcareers - Client is seeking a skilled Travel Nurse RN Labor and Delivery Specialist to join their team in Las Vegas, Nevada.Job Summary:We are looking for a highly motivated and experienced Travel Nurse RN Labor and Delivery Specialist to provide high-quality patient care in a fast-paced Labor...


  • Las Vegas, Nevada, United States HealthEcareers - Client Full time

    Job Summary:The Nurse Labor and Delivery Specialist will provide safe and competent nursing care for patients in accordance with facility policies and standards. This role requires professional leadership and support to the healthcare team, ensuring Patient Centered Care is the foundation for all nursing care.Key Responsibilities:Provide high-quality nursing...


  • Las Vegas, Nevada, United States Williams-Sonoma Inc. Full time

    Williams-Sonoma Inc.Client Support Specialists Now hiring seasonal full-time staffFor an immediate response, please apply directly through this portal: Client Support Specialist - Seasonal Full Time - Williams-Sonoma Inc. Customer Care Centers )Why you and why us?Who are our Client Support Specialists? They are individuals who genuinely care about delivering...


  • Las Vegas, Nevada, United States Everlasting Bright Sol Corp Full time

    Client Relations SpecialistObjective:Your primary role is to fulfill customer service requirements. You will engage with clients in various ways, including face-to-face interactions, phone calls, and electronic communications. Assisting customers and discovering solutions for their product needs are fundamental aspects of this position. Your exceptional...


  • Las Vegas, Nevada, United States Fencing Specialist Full time

    Job DescriptionPosition Overview:The Office Manager will be responsible for supervising and coordinating the daily functions of our office, delivering administrative assistance to various business units. This position encompasses managing financial transactions, facilitating customer communications, organizing service dispatch, and ensuring a tidy and...


  • Las Vegas, Nevada, United States MovepointAI Full time

    Job OverviewPosition Summary:movepointAI is on the lookout for several committed Client Support Specialists. In this position, you will be tasked with delivering outstanding client support by managing incoming inquiries and executing various administrative responsibilities to enhance our operations.Key Responsibilities:Respond to incoming inquiries in a...


  • Las Vegas, Nevada, United States Down4Sound Shop Full time

    Position OverviewWe are currently seeking a Client Support Specialist at Down4Sound Shop. Our organization is expanding, and we are in search of enthusiastic and personable individuals to enhance our customer service team.Key ResponsibilitiesThe ideal candidate will: Exhibit professionalism and promptness in all interactions Maintain a positive and...


  • Las Vegas, Nevada, United States Concretti Designs Full time

    Job OverviewWe are looking for a meticulous and detail-oriented Client Support Specialist who is dedicated to delivering outstanding customer service. The ideal candidate will be responsible for a variety of administrative and client support duties to ensure the efficient operation of our customer service division and uphold our commitment to excellence.Key...


  • Las Vegas, Nevada, United States Zenith American Full time

    Job OverviewPOSITION TITLE: Client Support SpecialistDIVISION: Service CenterSUPERVISOR: Aimel Gomez-GuerreroROLE SUMMARY:The Client Support Specialist plays a vital role in delivering exceptional service to the customers of Zenith American. This position involves engaging with clients through various channels to address inquiries related to claims,...


  • Las Vegas, Nevada, United States WOTM - Partners Professional Full time

    Job OverviewThe Client Relations Specialist (CRS) is dedicated to delivering an exceptional and professional experience for clients. Acting as a vital link between clients and WOTM - Partners Professional, the CRS is tasked with addressing inquiries, conducting investigations, and resolving issues. This role utilizes various systems to provide effective...


  • Las Vegas, Nevada, United States Fetch-A-Tech Full time

    Job OverviewAre you passionate about providing exceptional service to clients? Do you possess a vibrant personality that shines through in every interaction? If so, we invite you to explore a rewarding career with Fetch-a-Tech.The role of a Client Services Specialist involves engaging with customers through various communication channels, delivering...


  • Las Vegas, Nevada, United States Fencing Specialist Full time

    Job OverviewPosition Summary:We are in search of a proficient Access Control Systems Technician to enhance our team. This role is essential for the installation, upkeep, and repair of various automatic gate systems, ensuring the security and efficiency of access control solutions for both residential and commercial clients.Primary...


  • Las Vegas, Nevada, United States SP Inc. Full time

    Job OverviewPosition SummaryThis is a full-time on-site position for a Client Account Services Specialist at SP Inc. The specialist will be tasked with nurturing client relationships, delivering exceptional customer support, coordinating fulfillment and distribution processes, and ensuring adherence to quality standards. The role requires close collaboration...