Bilingual Receptionist for Personal Injury Law Firm

1 week ago


Garden Grove, California, United States Shield Litigation LLP. Full time
Job Overview

Position: Bilingual Vietnamese-Speaking Receptionist at Shield Litigation LLP.

Are you a dedicated professional fluent in both Vietnamese and English? We are seeking a committed Receptionist to represent our law firm, playing a crucial role in ensuring a welcoming atmosphere for our clients and visitors.

Key Responsibilities:

  • Greet clients and visitors with warmth and professionalism
  • Manage incoming phone communications: answer, screen, transfer, or park calls as needed
  • Oversee incoming mail: scan and distribute as appropriate
  • Handle outgoing mail processing and delivery
  • Draft various documents and correspondence
  • Coordinate and manage appointment scheduling
  • Assist with additional office tasks as directed by management

Required Qualifications:

  • Bilingual proficiency in English and Vietnamese is essential
  • At least 2 years of experience in a customer service role
  • Proficient in Microsoft Office Suite
  • High School diploma or equivalent required
  • Strong multitasking abilities and task prioritization skills
  • Excellent written and verbal communication capabilities
  • Professional and clear phone etiquette
Company Overview

Shield Litigation LLP is a dedicated personal injury law firm committed to providing exceptional legal services.


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