Customer Success Strategist

4 days ago


Boston, Massachusetts, United States Smartcat Full time
Unlock Business Growth with Smartcat

In this high-impact role, you'll drive the success of 15-20 strategic accounts, each generating over $1 billion in revenue. Collaborate with cross-functional teams to deliver exceptional onboarding and support, accelerating growth and expansion across the enterprise. With a strong understanding of our product vision and platform functionality, you'll uncover additional growth opportunities within existing accounts and identify new use cases for our Language AI platform.

As a seasoned customer success professional, you'll leverage your expertise to ensure seamless utilization and adoption of our solutions, driving quarterly objectives and team goals. With a keen eye for detail and excellent communication skills, you'll navigate complex client needs and preferences, fostering long-term relationships and delivering business value ROI.

Join Smartcat's dynamic Series C company, growing at 130% YoY, and contribute to our mission to become the wall-to-wall Language AI platform for global enterprises.

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