Insurance Fraud Investigator

2 weeks ago

Concord, New Hampshire, United States National Insurance Crime Bureau Full time
Job Overview

The National Insurance Crime Bureau (NICB) stands as the leading non-profit organization in the United States dedicated to the eradication of insurance fraud and related criminal activities.

With a membership comprising over 1,200 insurance firms, vehicle rental services, auto auctions, financial institutions, and self-insured entities, NICB collaborates with nearly 400 professionals who partner with law enforcement, governmental bodies, and international organizations to forge a collective effort against insurance fraud.

A career at NICB is both rewarding and impactful for individuals passionate about tackling insurance fraud and vehicle-related crimes. We recognize that our workforce is our greatest asset, and we provide an exceptional work environment.

Role Objective:

This role acts as the primary liaison between NICB and its member organizations as well as law enforcement agencies, offering guidance on strategies to prevent and address insurance-related criminal activities within designated regions. Special Agents are tasked with initiating and executing investigations that lead to the dismantling of organized crime groups, apprehending offenders, mitigating losses, securing restitution, and curbing insurance fraud. This position serves as the investigative backbone of NICB, collaborating with member companies and law enforcement to combat insurance-related crimes.

Work Environment:

This is a field-based role, requiring travel within a designated Area of Responsibility (AOR) to fulfill job duties effectively.

Key Responsibilities:

  • Conduct comprehensive and timely investigations involving multiple claims and carriers.
  • Gather, analyze, and interpret relevant data for investigative purposes.
  • Thoroughly document all stages of investigative processes.
  • Prepare detailed investigative reports for submission to law enforcement and prosecutors.
  • Represent NICB in court proceedings as needed, often serving as an expert witness.
  • Act as a liaison with member organizations, law enforcement, and governmental agencies to promote NICB services.
  • Serve as a technical expert in fraud investigations and the identification of fraudulent schemes.
  • Maintain active membership in relevant professional organizations.
  • Collaborate effectively in a task force environment and demonstrate teamwork.
  • Establish and nurture professional relationships with member companies, law enforcement, regulatory bodies, and vendors.
  • Provide extensive training to member organizations and law enforcement on insurance crime issues.
  • Identify potential new member organizations.
  • Perform additional duties as assigned.

Qualifications:

  • Recognized as a functional expert in the field.
  • Consistent above-average performance over time.
  • Ability to engage effectively with diverse individuals.
  • Demonstrated discretion and independent judgment in significant matters.
  • Capacity to work autonomously under pressure.
  • Willingness to travel as required.
  • Strong written and verbal communication skills.
  • High level of organizational abilities.
  • Sound decision-making capabilities.
  • Ability to operate and maintain NICB-issued equipment, including driving a company vehicle.

Education and Experience:

  • Bachelor's degree or 7-10 years of equivalent experience is required.
  • A valid driver's license is mandatory.
  • 3-5 years of relevant investigative experience is necessary.
  • Experience in the insurance sector or law enforcement is preferred.

Supervisory Role:

This position does not have direct supervisory responsibilities.

Key Contacts:

  • All levels of NICB personnel.
  • Law enforcement and prosecutors at various levels.
  • Personnel from member organizations.

Work Environment and Physical Requirements:

  • Operates in an unstructured environment.
  • Covers a broad geographical area with minimal direct supervision.
  • May involve squatting, climbing, and stooping.
  • Ability to lift up to 25 pounds may be required.
  • Travel is a necessity.
  • Must possess a valid driver's license and be capable of driving a company vehicle.

Compensation:

The salary for this position is $65,000.

Benefits:

NICB offers a comprehensive benefits package, including an attractive 401(k) plan and generous paid time off.

The NICB is an Equal Opportunity Employer committed to providing a work environment free from discrimination and harassment of any kind.

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