Strategic Accounts Manager
2 months ago
**Job Summary:**
Builders Warehouse is seeking a highly skilled Strategic Accounts Specialist to join our team. As a key member of our Financial Services department, you will be responsible for managing high-volume customer accounts, analyzing financial data, and providing exceptional customer service.
Key Responsibilities:
- Manage and analyze large customer accounts to maximize customer service and financial responsibility.
- Collect and interpret financial data to identify trends, risks, and opportunities for growth.
- Provide timely and accurate analysis and resolution to assigned customer accounts.
- Collaborate with sales and operations teams to ensure financial discipline and accountability.
- Establish and maintain business relationships with assigned customer accounts to align financial objectives with overall business goals.
- Ensure prompt and accurate billing, cash applications, credit notes issuance, and pricing corrections.
- Identify discrepancies, research issues, and communicate findings to internal and external stakeholders.
- Promote and demonstrate a commitment to quality and timely processing of all Financial Service tasks.
Requirements:
- High School Diploma required; Associate or Bachelor's Degree in accounting, finance, business administration, or related field preferred.
- Prior accounting/finance experience/knowledge and experience handling large customer accounts is helpful.
- Strong communication, analytical, and problem-solving skills; attention to detail; and exceptional customer service skills.
- Effective time management, ability to work independently, and manage multiple tasks with changing priorities.
- Proficient computer skills in Microsoft Office (Word, Excel, PowerPoint, Outlook, TEAMS).
Benefits:
- Vacation Leave
- Sick Leave
- 6 Holidays
- Employee Discount
- 401k Retirement Plan (with company match)
- Profit Sharing Plan
- Insurance
- Medical
- Dental
- Vision
- Disability
- Life
- Medical and Dependent Flex Accounts
- HSA Account
About Builders Warehouse:
We are a family-oriented company seeking constant improvement to support services and being proactive in meeting our customer needs. We do this by building relationships with our customers in order to help them achieve their project goals with teamwork-oriented staff, quality products, and outstanding customer service. Our customers include contractors, builders, remodelers, and do-it-yourselfers. We offer building materials and home improvement essentials.
Each location/department within our organization plays a vital role in helping our customers determine the best solutions for their project, home, or commercial needs. Working as a core team, we guide our customers from start to finish, no matter how large or small. Our team sells, designs, builds, and installs the products needed to assist our customers in achieving their goals. Customer service is key to exceeding our customers' expectations.
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