Claims Support Specialist

2 days ago


Denver, Colorado, United States Progressive Insurance Full time

As a Claims Support Specialist at Progressive Insurance, you'll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.

We're seeking a highly organized and detail-oriented individual to join our team.

Key Responsibilities

• Ensure accurate and timely processing of claims
• Provide exceptional customer service and support
• Collaborate with claims examiners and medical providers to resolve claims
• Maintain accurate records and reports
• Stay up-to-date with company policies and procedures

Requirements

• High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience
• OR one year post-secondary education

Preferred Skills
• Proficiency using office equipment
• Proven organizational skills
• Ability to multi-task and quickly switch duties
• Communication skills with the ability to work in a team-environment
• Customer service and follow-up skills

Work Schedule
Monday - Friday, 8am to 5pm

Compensation and Benefits
• $20.81/hour
• Gainshare bonus up to 16% of your eligible earnings based on company performance
• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Equal Opportunity Employer



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