ITSM Application Specialist

2 weeks ago


Washington, United States BRMi Full time

About the Position

We are looking for an Enterprise Service Management Professional to join our team at BRMi. This role involves developing cutting-edge applications on the ServiceNow platform, focusing on usability and user experience.

This position offers a competitive salary estimate of $120,000 - $160,000 per year and is based in various US locations, including VA, MD, FL, TX, WV, AL, NJ, NC, GA, DC, and MO.

The ideal candidate will have a strong background in ITIL and ITSM processes, as well as experience with HRSD and ServiceNow application configuration and development.

Responsibilities:
* Build custom applications on the ServiceNow platform
* Administer the ServiceNow HRSD module
* Troubleshoot complex ServiceNow issues

Requirements:
* 7+ years of overall industry experience
* 5+ years of work experience specific to ServiceNow application configuration and development
* Extensive knowledge in ITIL and ITSM processes
* Experience with HRSD module



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