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Inside Account Representative

2 months ago


Milton, Wisconsin, United States Diamond Assets Full time
Job Description:

Inside Account Executive

As a key member of our team at Diamond Assets, you will play a pivotal role in delivering exceptional customer experiences. Your commitment to timely responses, outstanding service, and innovative solutions will be integral to meeting and exceeding customers' needs and expectations.

Key Responsibilities:

  • Collaborate closely with Executive Account Directors to foster a culture of teamwork and mutual support.
  • Provide comprehensive quotes and reports to support strategic initiatives, demonstrating integrity and reliability in all interactions.
  • Ensure the seamless setup of new customers, working in partnership with Executive Account Directors to deliver outstanding service and solutions.
  • Drive the sales process with a focus on innovation, proactively scheduling appointments, understanding account requirements, and effectively communicating unique value propositions to clients.
  • Generate new business opportunities by leveraging existing customer networks, embracing creative approaches such as cold-calling, emailing, and innovative marketing strategies.
  • Maintain accurate and updated customer information within the CRM system, ensuring data integrity and accessibility for relevant stakeholders.

Requirements:

  • Associate or Bachelor's degree in Marketing, Business, Communications, or a related field.
  • Exceptional time management skills, showcasing your ability to multitask and prioritize effectively in a dynamic, fast-paced environment.
  • Strong problem-solving abilities and attention to detail, ensuring accuracy and efficiency in all tasks.
  • Excellent written and verbal communication skills, conveying information clearly, persuasively, and with integrity.
  • Outstanding interpersonal skills, fostering positive relationships with customers and colleagues.
  • Self-motivation and drive to achieve targets and exceed expectations.
  • Proficiency in CRM systems (e.g., Salesforce), leveraging technology to streamline processes and enhance productivity.