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Inside Account Representative
2 months ago
Inside Account Executive
As a key member of our team at Diamond Assets, you will play a pivotal role in delivering exceptional customer experiences. Your commitment to timely responses, outstanding service, and innovative solutions will be integral to meeting and exceeding customers' needs and expectations.
Key Responsibilities:
- Collaborate closely with Executive Account Directors to foster a culture of teamwork and mutual support.
- Provide comprehensive quotes and reports to support strategic initiatives, demonstrating integrity and reliability in all interactions.
- Ensure the seamless setup of new customers, working in partnership with Executive Account Directors to deliver outstanding service and solutions.
- Drive the sales process with a focus on innovation, proactively scheduling appointments, understanding account requirements, and effectively communicating unique value propositions to clients.
- Generate new business opportunities by leveraging existing customer networks, embracing creative approaches such as cold-calling, emailing, and innovative marketing strategies.
- Maintain accurate and updated customer information within the CRM system, ensuring data integrity and accessibility for relevant stakeholders.
Requirements:
- Associate or Bachelor's degree in Marketing, Business, Communications, or a related field.
- Exceptional time management skills, showcasing your ability to multitask and prioritize effectively in a dynamic, fast-paced environment.
- Strong problem-solving abilities and attention to detail, ensuring accuracy and efficiency in all tasks.
- Excellent written and verbal communication skills, conveying information clearly, persuasively, and with integrity.
- Outstanding interpersonal skills, fostering positive relationships with customers and colleagues.
- Self-motivation and drive to achieve targets and exceed expectations.
- Proficiency in CRM systems (e.g., Salesforce), leveraging technology to streamline processes and enhance productivity.