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Seafood Team Lead

1 month ago

Washington, Washington, D.C., United States Whole Foods Market Full time
Job Summary

We are seeking a highly motivated and experienced Seafood Team Lead to join our team at Whole Foods Market. As a key member of our seafood department, you will be responsible for leading and developing a high-performing team, driving sales growth, and ensuring exceptional customer service.

Key Responsibilities
  • Lead and develop a high-performing team of seafood associates, providing coaching, training, and feedback to ensure excellent customer service and sales results.
  • Develop and implement sales strategies to drive growth and profitability in the seafood department.
  • Assist the team leader in analyzing sales data, identifying trends, and making informed business decisions.
  • Collaborate with the team leader to achieve sales, purchasing, and labor targets.
  • Assist with ordering and inventory management, ensuring accurate and timely receipt of merchandise.
  • Provide exceptional customer service, responding promptly to customer needs and questions.
  • Maintain a clean and safe working environment, adhering to all health and safety regulations.
  • Develop and maintain a thorough knowledge of seafood products, including preparation methods, nutritional information, and food safety guidelines.
  • Stay up-to-date on industry trends, competitor activity, and customer preferences to inform business decisions.
Requirements
  • 18+ months retail team member experience and 6+ months of supervisory experience.
  • High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy.
  • Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
  • Excellent interpersonal, motivational, team building, and customer relationship skills.
  • Capable of teaching others in a positive and constructive manner.
  • Thorough product knowledge.
  • Advanced knowledge of regulatory and safety policies and procedures.
  • Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
  • Proficiency with email, Microsoft Office, and operations-related applications.
Working Conditions
  • Must be able to lift 50 pounds.
  • In an 8-hour work day: standing/walking 6-8 hours.
  • Hand use: single grasping, fine manipulation, pushing and pulling.
  • Work requires the following motions: bending, twisting, squatting and reaching.
  • Exposure to FDA-approved cleaning chemicals.
  • Exposure to temperatures: 90 degrees Fahrenheit.
  • Ability to work in a wet and cold environment.
  • Ability to handle knives and other cutting equipment.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.